Candy Jordan
Burlington,NC
Summary
Dynamic professional with extensive experience in customer service and sales. Proven ability to enhance customer satisfaction and streamline operations using strong skills in Excel and effective communication. Adept at managing accounts receivables and ensuring compliance with regulations.
Overview
33
33
years of professional experience
Work History
Store Manager
Dixon Pool & Spa
01.2020 - Current
- Streamlined customer service operations to enhance client satisfaction.
- Executed inside sales strategies to drive revenue growth.
- Scheduled appointments for contract customers to maximize efficiency.
- Managed billing processes and ensured timely collections.
- Processed and handled receivables to maintain accurate financial records.
- Pulled permits in compliance with regulatory requirements.
- Ordered, entered data, and stocked products to optimize inventory management.
Administrative Coordinator
Chisholm Service
Burlington, North Carolina
01.2013 - 01.2020
- Dispatched technicians to ensure timely service delivery for customer requests.
- Processed and handled all accounts receivable, maintaining accurate financial records.
- Scheduled inspections and pulled permits to comply with regulatory requirements.
- Registered equipment for customer warranties, enhancing customer satisfaction.
- Billed customers for work orders and new installations promptly, ensuring cash flow stability.
Sales Associate
Clinique
Burlington, North Carolina
01.2010 - 01.2013
- Advised customers in selecting products tailored to individual needs.
- Oversaw customer service operations, including merchandise displays and inventory management.
- Managed processes for returns and exchanges to ensure customer satisfaction.
Sales Representative
Nassau Vision Group
Burlington, North Carolina
01.1993 - 01.2009
- Achieved title of National Salesperson out of 35 in 2000.
- Recognized as Regional Salesperson of the Year in 2000.
- Increased sales by 35 percent in 2004 compared to previous year.
- Conducted cold calls to generate new customer leads.
- Scheduled appointments for existing customers to enhance service delivery.
- Managed sales of optical goods to ophthalmologists, optometrists, and opticians in NC.
Education
High School Diploma -
NC Cosmetology License -
Skills
- PowerPoint
- Outlook
- Excel
- Outlook
Timeline
Store Manager
Dixon Pool & Spa
01.2020 - Current
Administrative Coordinator
Chisholm Service
01.2013 - 01.2020
Sales Associate
Clinique
01.2010 - 01.2013
Sales Representative
Nassau Vision Group
01.1993 - 01.2009
High School Diploma -
NC Cosmetology License -
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