Candy Rosa
San Antonio,TX
Summary
Detail-oriented Community Assistant Manager with a strong focus on enhancing tenant satisfaction through effective lease management and responsive communication. Successfully coordinated community engagement initiatives, fostering positive relationships and addressing resident inquiries to create a welcoming living environment.
Overview
4
4
years of professional experience
Work History
Community Manager
MAUC
San Antonio, Texas
12.2025 - Current
- Led community engagement initiatives to strengthen relationships and enhance collaboration.
- Responded to community inquiries and concerns to ensure effective communication.
- Monitored feedback from community members to identify areas for improvement.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals, and handling move-outs.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Delivered monthly reports on community metrics, highlighting progress towards goals.
Community Assistant Manager
Franklin Companies
San Antonio, Texas
11.2023 - 12.2025
- Prepare late notices and lease renewal letters.
- Supported team in conducting property tours and showcasing amenities to prospective tenants.
- Coordinated lease renewal scheduling with residents to facilitate timely processing and minimize vacancies.
- Ensure residents submit rental payments on time.
- Followed up with residents on delinquent balances to encourage prompt payment and reduce outstanding dues.
- Post rent and prepare bank deposits.
- Collaborated with maintenance staff to address resident requests and ensure timely resolutions.
- Implemented communication strategies to keep residents informed about community updates.
- Prepared weekly reports.
HR Recruiter
Brightstar Care
San Antonio, Texas
07.2023 - 11.2023
- Recruiting applicants for various positions in the Home Health field.
- Coordinated appointment scheduling for applicants to facilitate timely recruitment.
- Managed phone communications and email correspondence to support applicant inquiries.
- Background checks and reference checks.
- Streamlined file organization and record maintenance to enhance accessibility and compliance.
- Entered data into databases accurately.
Office Administrator
Dollar General Distribution Center
San Antonio, Texas
10.2022 - 07.2023
- Coordinated daily administrative operations to support efficient office functionality.
- Managed office supplies and inventory to maintain necessary resources for staff.
- Maintained filing systems, both electronic and physical, for easy access to information.
- Compiled and analyzed weekly and monthly reports to inform strategic decision-making.
- Delegated tasks to mechanics to ensure efficient workflow and timely completion of repairs.
Education
J.F Kennedy High School
San Antonio, TXSkills
- Lease management
- Rental payments
- Property reporting
- Community engagement
- Coordination skills
- Customer relationship management
Accomplishments
Assistant Manager of the Year 2024
- Diamond Award 2025
Education and Training
other
Languages
Spanish
Timeline
Community Manager
MAUC
12.2025 - Current
Community Assistant Manager
Franklin Companies
11.2023 - 12.2025
HR Recruiter
Brightstar Care
07.2023 - 11.2023
Office Administrator
Dollar General Distribution Center
10.2022 - 07.2023
J.F Kennedy High School