Motivated community manager knowledgeable about payment collections, maintenance and documentation. Offering several years of related experience in the field and unwavering dedication to achieving property management goals.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Community Manager
Eagle Point Companies
Kansas City, MT
2026.07 - Current
Answered resident questions about policies, payments, and community services.
Supported rent collection and account updates in property records.
Scheduled move-ins, move-outs, and unit inspections.
Processed maintenance requests with vendors and service teams.
Prepared community notices and resident correspondence.
Roving Community Manager
BG Multifamily
Kansas City, MT
2025.03 - 2026.07
Developed and implemented strategies to increase community engagement.
Managed resident communication for Eagle Point Companies community operations.
Answered resident questions about policies, payments, and community services.
Coordinated lease files and rental documentation for Eagle Point Companies.
Processed maintenance requests with vendors and service teams.
Scheduled move-ins, move-outs, and unit inspections.
Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Assisted with developing marketing plans for campaigns and promotions.
Property Manager
Sustainable Management
Bonner Springs, Kansas
2022.10 - 2024.10
Managed resident communication for Eagle Point Companies community operations.
Managed day-to-day activities involving tenants, subcontractors and property management.
Coordinated lease files and rental documentation for Eagle Point Companies.
Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Scheduled move-ins, move-outs, and unit inspections.
Processed maintenance requests with vendors and service teams.
Oversaw repairs and enhancements by working closely with maintenance staff.
Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Answered resident questions about policies, payments, and community services.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Oversaw the recruitment and training of new community team members.
Updated resident accounts with latest personal information and recent payments.
Property Manager
Young Management
Kansas City, Missouri
2019.11 - 2022.10
Coordinated lease files and rental documentation for Eagle Point Companies.
Supported rent collection and account updates in property records.
Managed resident communication for Eagle Point Companies community operations.
Answered resident questions about policies, payments, and community services.
Processed maintenance requests with vendors and service teams.
Scheduled move-ins, move-outs, and unit inspections.
Monitored common areas and reported property concerns.
Prepared community notices and resident correspondence.
Responded to customer inquiries in a timely manner.
Education
Associate of Arts - Business Administration And Management
Kansas City Kansas Community College
Kansas City, KS
2025.08 - 2026.10
Wyandotte High School
Kansas City, KS
Skills
Property management
Lease management
Rent collection
Tenant and eviction laws
Vendor coordination
Marketing strategy
Microsoft Excel
Office administration
Customer service
Timeline
Community Manager
Eagle Point Companies
2026.07 - Current
Associate of Arts - Business Administration And Management