Canija McDowell-Canada
Landover,MD
Summary
Proven Mail Clerk at Serivce Source, adept in customer service and mail sorting, significantly enhanced organizational efficiency and customer satisfaction. Expert in safeguarding confidential information and streamlining mailroom operations, fostering team collaboration and workplace safety. Achieved a notable reduction in delivery errors through meticulous handling and categorization of mail.
Overview
6
6
years of professional experience
Work History
Mail Clerk
Service Source - IRS Mail Contract
09.2018 - Current
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Labeled packages with clear, correct information to reduce mailing errors.
Education
High School Diploma -
Duval High School
Lanham, MD06.2010
Skills
- Problem-solving skills
- Customer Service
- Team Collaboration
- Workplace Safety
- Mail Sorting
- Handling and sorting mail
- Document Scanning
- Package handling
- Shipping processes
- Mail handling
Languages
Spanish
Limited Working
Timeline
Mail Clerk
Service Source - IRS Mail Contract
09.2018 - Current
High School Diploma -
Duval High School
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