Dynamic professional with extensive experience in team leadership and customer service at Genes Poultry. Proven ability to enhance operational efficiency through effective scheduling and staff training. Skilled in fostering employee engagement and ensuring workplace safety compliance, resulting in improved team performance and customer satisfaction. Strong multitasking and organizational skills drive success in fast-paced environments.
Work History
Assistant Manager
Genes Poultry
Live Oak, FL
2010 - 2026
Assisted in managing daily operations to ensure efficient workflow and optimal team performance.
Implemented training programs for new employees, enhancing onboarding experience and operational knowledge.
Developed standard operating procedures to enhance compliance with safety regulations and best practices.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Established team priorities, maintained schedules and monitored performance.
Cosmetologist
CeeCee’s Beauty Zone
Lake City, FL
2009 - 2026
Provided customized hair styling services to enhance client satisfaction.
Performed skin analysis and recommended appropriate skincare treatments.
Maintained cleanliness and organization of workstations and tools.
Assisted clients in selecting beauty products to complement services.
Educated clients on proper aftercare for lasting results post-treatment.
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Contributed to salon's social media marketing, creating engaging content that showcased services and attracted followers.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Developed loyal following of clients by providing high-quality services.
Maintained regular client list and successfully handled walk-in customers.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
CNA
Willow Brook Assisted Living
Lake City, FL
2012 - 2015
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented patient care activities accurately in electronic health records.
Maintained cleanliness and organization of patient areas to promote hygiene standards.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Rescare Community Living
Lake City
2009 - 2012
Assisted residents with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient areas to promote hygiene standards.
Documented patient care activities accurately in electronic health records.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.