Proactive Assistant Manager, Security Assistant, and Shop Manager with expertise in daily operations, customer service, and safety protocols. Skilled in inventory management, emergency preparedness, and fostering positive work environments. Bringing strong problem-solving abilities and a commitment to maintaining a secure and welcoming environment. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Industrial Security Specialist position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Pageway Publishing
06.2023 - 08.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service.
Security Assistant
Ballpark Village
06.2023 - 08.2023
Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
Shop Manager
Missouri Science and Technology
12.2023 - 07.2024
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control and store opening and closing procedures.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Editor-in-Chief at Penton Publishing, Informa Publishing and Endeavor Business MediaEditor-in-Chief at Penton Publishing, Informa Publishing and Endeavor Business Media