Capreccia Cobb
Atlanta,GA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
6
6
years of professional experience
Work History
Assistant
The Pooche Parlor
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
Innovative Services Production Coordinator
Esquire Deposition Solutions, LLC
08.2021 - Current
- Liaised with production manager, suppliers and vendors to support production needs.
- Coordinated with production team to support productivity targets and deadline management.
- Collaborated with production team to support effective resource allocation.
- Monitored and tracked progress of all production tasks for on-time delivery.
Guest Service Team Leader
Mercedes-Benz Stadium
06.2017 - 02.2020
- Monitored staff members' time and attendance to correct issues and provide accurate timesheet information for payroll processing.
- Evaluated team by reviewing customer feedback and key performance indicators.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Resolved high-volume of complex customer problems by offering technical information, describing [Product or Service] options and explaining service plans.
- Led team meetings to address concerns and inform employees of new policies and procedures.
Delivery Driver
Gate Gourmet
01.2018 - 03.2020
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
No Degree - Early Childhood Education
Georgia Gwinnett College
Lawrenceville, GA05.2025
High School Diploma -
Miller Grove High School
Lithonia, GA05.2014
Skills
- Meeting Support
- Meeting Coordination
- Data Entry
- Verbal and Written Communication
- Computer Skills
- Support Services
- File and Record Keeping
- Microsoft Office Suite
Timeline
Innovative Services Production Coordinator
Esquire Deposition Solutions, LLC
08.2021 - Current
Delivery Driver
Gate Gourmet
01.2018 - 03.2020
Guest Service Team Leader
Mercedes-Benz Stadium
06.2017 - 02.2020
Assistant
The Pooche Parlor
No Degree - Early Childhood Education
Georgia Gwinnett College
High School Diploma -
Miller Grove High School
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