Caprice Burshteyn
Egg Harbor Township,New Jersey
Summary
Compassionate Certified Medical Assistant with proven skills in patient care, clinical documentation, and HIPAA compliance. Dedicated to improving operational efficiency and enhancing patient experiences through effective communication and process improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Penn Medicine Cardiology
Somers Point, NJ
11.2020 - Current
- Administered immunizations and performed routine lab tests to support patient care initiatives.
- Assisted in patient intake processes, ensuring accurate data collection and documentation.
- Collaborated with healthcare providers to streamline appointment scheduling and patient flow.
- Led training sessions for new staff on clinical protocols and electronic health record systems.
- Implemented process improvements that enhanced operational efficiency within the medical office.
- Monitored inventory levels of medical supplies, ensuring availability for daily operations.
- Provided patient education on treatment plans and preventive healthcare measures effectively.
- Coordinated follow-up appointments and managed referrals to specialist services seamlessly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
Shore Physicians Group
Marmora, NJ
07.2019 - 11.2020
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Associate of Science - Nursing
Atlantic Cape Community College
Mays Landing, NJ05-2013
Skills
- HIPAA compliance
- Medical terminology
- Clinical documentation
- Vital sign monitoring
- Time management
- Customer service
- CPR
- First aid
- Reliable team player
- Stress testing
- Holter monitoring
- EKG technician
Certification
- CMA - Certified Medical Assistant- NHA
- Certified BLS, American Heart Association
Timeline
Certified Medical Assistant
Penn Medicine Cardiology
11.2020 - Current
Certified Medical Assistant
Shore Physicians Group
07.2019 - 11.2020
Associate of Science - Nursing
Atlantic Cape Community College