Caprice Thomas
Fresno,CA
Summary
Analytical support professional with experience across claims-related verification, healthcare documentation, and client-facing service. Strong foundation in data entry, bill review, incident reporting, and organized record management, with steady performance in deadline-driven environments that require accuracy, confidentiality, and clear communication.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Behavior Technician
Autism Learning Partners
Fresno, CA
08.2026 - Current
- Supported ABA treatment plans for children with autism across home and clinic settings.
- Supported and implemented behavior reduction strategies under BCBA supervision, contributing to improved client outcomes.
- Applied proven strategies to positively affect client behaviors.
- Reinforced communication and social skills, enhancing client interactions through structured learning activities.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Monitored client progress towards identified goals, utilizing data collection and analysis to inform treatment adjustments.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Collaborated with families to provide support strategies for home-based interventions.
Data Verification Analyst
CorVel Healthcare Corporation
Remote, TX
06.2025 - 06.2026
- Processed a minimum of 175 medical bills per day while consistently meeting productivity targets and strict deadlines.
- Verified medical bill data for accuracy, ensuring compliance with established standards and requirements.
- Maintained reliable performance in remote work environment, supporting timely completion of bill verification.
- Updated case records in CorVel systems with verification findings.
- Communicated verification results effectively to claim and care teams, facilitating informed decision-making.
- Escalated complex verification issues to supervisors and internal teams.
- Followed CorVel compliance standards for confidential healthcare information.
- Participated in training sessions designed to improve knowledge of current industry trends related to customer verifications.
Registered Behavior Technician
Action Behavior Centers
Allen, TX
02.2025 - 04.2025
- Implemented individualized treatment plans with accuracy and care, enhancing client engagement during multiple daily sessions.
- Collected and analyzed behavioral data to assess client progress, enabling informed adjustments to treatment strategies.
- Maintained accurate documentation and data records, ensuring consistent service delivery and supporting clinical decision-making.
Office Assistant Intern
A to Z Medical
Plano, TX
05.2022 - 08.2024
- Maintained accurate digital client records, ensuring data was organized, up to date, and easily accessible.
- Managed patient scheduling and appointment changes for medical supply customers.
- Coordinated dispatch of medical equipment, ensuring timely delivery and enhancing client satisfaction through effective teamwork.
- Conducted phone follow-ups with clients to address questions, provide support, and improve the overall service experience.
- Coordinated calls, emails, and follow-up messages with vendors and clients.
- Assisted with billing, insurance paperwork, and account verification tasks.
- Processed order entries using inventory and customer records for medical distribution.
- Managed confidential information with discretion, upholding privacy standards and trustworthiness in handling sensitive data.
Education
High School Diploma - General Education
Plano Senior High School
Plano, TX05-2024
Skills
- Time management proficiency
Customer relations expertise
Goal-oriented mindset
Ability to thrive in fast-paced settings
Efficient information organization
Excellent communication skills
Empathetic approach to service
Critical thinking and problem solving
Strategic decision making
Organizational effectiveness
Data collection and verification techniques
Accuracy in data handling - Applied behavior analysis
- Behavioral data analysis
- Behavior data collection
- Behavior intervention
Certification
CPR Certification | 2025
Timeline
Behavior Technician
Autism Learning Partners
08.2026 - Current
Data Verification Analyst
CorVel Healthcare Corporation
06.2025 - 06.2026
Registered Behavior Technician
Action Behavior Centers
02.2025 - 04.2025
Office Assistant Intern
A to Z Medical
05.2022 - 08.2024
High School Diploma - General Education
Plano Senior High School