Dynamic team leader with over a decade of experience in retail environments. Skilled in training cashiers, resolving customer inquiries, and optimizing service processes to drive customer loyalty and satisfaction.
Overview
18
18
years of professional experience
Work History
Supeervizor/Cashier Team Lead
Rite Aid
Paso Robles, California
04.2012 - 05.2025
Supervised cashier team to enhance service efficiency and elevate customer satisfaction.
Trained new cashiers on register operations and customer interaction techniques, ensuring smooth onboarding.
Managed daily reconciliation of cash registers, ensuring precise financial reporting.
Assisted customers with inquiries and resolved issues promptly to enhance overall experience.
Cashier
Scolaris Food And Drug
Paso Robles, California
06.2007 - 04.2014
Processed customer transactions accurately, ensuring a smooth checkout experience.
Assisted customers with product inquiries, enhancing satisfaction through tailored recommendations.
Maintained accurate cash drawer and balanced daily transactions.
Handled returns and exchanges, reinforcing customer trust by adhering to store policies.