CARA GARCIA
San Antonio
Summary
Empathetic and driven Case Manager (QMHP) with a background in psychology and hands-on experience providing support to low-income individuals with severe mental illness. Seeking a position in the behavioral health or social work field where I can apply my skills in case management, crisis intervention, and resource coordination to serve vulnerable populations. Dedicated to promoting stability, wellness, and empowerment through trauma-informed care and holistic support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager (QMHP)
Crystal Counseling
05.2025 - Current
- Provide case management and psychosocial rehabilitation services for low-income clients with severe and persistent mental illness.
- Conduct needs assessments and develop individualized treatment plans in collaboration with clients and multidisciplinary teams.
- Utilize de-escalation and mindfulness-based techniques to promote emotional regulation and crisis stabilization.
- Maintain strict HIPAA compliance and adhere to Medicare and Medicaid documentation standards.
- Collaborate with psychiatrists, nurses, and therapists to ensure coordinated and client-centered care.
- Apply critical thinking and self-accountability when navigating complex client situations or ethical considerations.
- Educate clients on community resources, self-advocacy, and sustainable recovery practices.
Gym Associate
Texas Strength Systems
06.2022 - Current
- Delivered high-quality customer service and administrative support, including scheduling and data entry.
- Strengthened organizational, multitasking, and problem-solving skills in a flexible, fast-paced setting.
- Assisted in sales and marketing initiatives, contributing to overall business success and teamwork.
Hostess / Trainer
Olive Garden, Darden Inc.
07.2022 - 05.2024
- Fostered a positive and organized environment for guests and staff in a high-volume restaurant.
- Promoted to trainer within three months for demonstrating strong leadership and communication.
- Enhanced time management and conflict resolution skills while maintaining composure under pressure.
Framer
Hobby Lobby
10.2020 - 06.2022
- Collaborated with clients to design and complete custom framing projects, ensuring accuracy and quality.
- Managed detailed orders requiring precise measurements and manual calculations.
- Developed attention to detail and creative problem-solving abilities to meet customer needs.
Education
Bachelor of Arts - Psychology
The University of Texas at San Antonio (UTSA)
San Antonio, TX05.2024
Skills
- Case Management & Client Advocacy
- Crisis Intervention & De-escalation
- Psychosocial Rehabilitation
- Documentation & Treatment Planning
- Communication & Rapport Building
- Mindfulness & Self-Accountability
- Cultural Competence & Trauma-Informed Care
- HIPAA Compliance Medicare & Medicaid Familiarity
- Microsoft Office Google Workspace Gym Master Lifting Cast
Affiliations
Roadrunner Powerlifting
Certification
Psychological First Aid | Adult First Aid/CPR/AED
Awards
Dean’s List, Spring 2020
Relevant Coursework
Personal Health, Growth and Development, Social Psychology
ADDITIONAL EXPERIENCE
- National Referee — USA Powerlifting, San Antonio, TX
- Dec 2023 – Present
- State Referee — USA Powerlifting, San Antonio, TX
- Dec 2021 – Dec 2023
- Completed extensive written and practical testing for certification.
- Applied integrity, fairness, and focus under pressure, maintaining consistency and professionalism in all judgments.
Timeline
Case Manager (QMHP)
Crystal Counseling
05.2025 - Current
Hostess / Trainer
Olive Garden, Darden Inc.
07.2022 - 05.2024
Gym Associate
Texas Strength Systems
06.2022 - Current
Framer
Hobby Lobby
10.2020 - 06.2022
Bachelor of Arts - Psychology
The University of Texas at San Antonio (UTSA)