Cara Jones
Roswell,NM
Summary
Proven professional with a strong background in data accuracy and process improvement, notably at Datavant/Ciox Health. Excelled in enhancing workflow efficiency and maintaining confidentiality, demonstrating exceptional data entry and teamwork skills. Achieved significant productivity increases, leveraging critical thinking and Microsoft Excel expertise to exceed employer expectations.
Overview
14
14
years of professional experience
Work History
EMR Processor
Datavant/Ciox Health
Remote
02.2023 - Current
- Managed data entry tasks to ensure accuracy in processing information.
- Prepared documents for processing, maintaining high levels of accuracy.
- Enhanced workflow efficiency by streamlining data handling procedures.
- Processed high volumes of information to meet tight deadlines.
- Ensured compliance with company policies by adhering to established guidelines.
- Contributed to team goals by collaborating on process improvement initiatives.
- Improved processing speed with efficient data entry techniques.
- Maintained confidentiality of sensitive information, adhering to privacy regulations.
- Coordinated with team members to meet processing deadlines.
- Ensured high-quality results by double-checking all processed data.
- Received and reviewed incoming documents and materials.
- Increased productivity by effectively managing workload and prioritizing tasks.
R.O.I Specialist
CIOX HEALTH, Health Information Managment
Roswell, NM
07.2014 - 02.2023
- Managed high volume of medical record requests, effectively prioritizing tasks while maintaining accuracy and timeliness.
- Collaborated with cross-functional teams, implementing process improvements that led to increased revenue capture.
- Mentored new hires within the ROI team, fostering a supportive learning environment that contributed to overall staff retention rates.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Responded to patient inquiries to provide information and details of medical records.
- Followed up with medical staff regarding missing information in patient records.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Assisted in training new staff on medical record processing and filing procedures.
Treasury Management Representative
First American Bank
Roswell, NM
01.2011 - 10.2013
- Supported the implementation of new software tools aimed at automating manual processes within the Treasury department for increased efficiency.
- Ensured compliance with internal controls, policies, and regulatory requirements related to treasury activities.
- Streamlined banking relationships, consolidating accounts for increased efficiency and cost savings.
- Established strong relationships with external partners such as banks, rating agencies, and auditors to facilitate smooth treasury operations.
- Complied with established internal controls and policies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Supported financial director with special projects and additional job duties.
Education
Provisional Degree Certificate - Substance/Alcohol Abuse Studies
Eastern NM University
Roswell,NM05-2019
Skills
- Data entry
- File management
- System operations
- Document processing
- Data retrieval
- System navigation
- Data accuracy
- Document review
- Data entry experience
- Customer service
- Teamwork and collaboration
- Multitasking and organizing
- Critical thinking
- Microsoft Excel
Timeline
EMR Processor
Datavant/Ciox Health
02.2023 - Current
R.O.I Specialist
CIOX HEALTH, Health Information Managment
07.2014 - 02.2023
Treasury Management Representative
First American Bank
01.2011 - 10.2013
Provisional Degree Certificate - Substance/Alcohol Abuse Studies
Eastern NM University