Cara Rullman
Richland,Washington
Summary
Two decades of experience in healthcare, encompassing patient care and administrative functions. Demonstrated success in enhancing patient satisfaction through effective communication and service delivery. Recent gap in employment dedicated to education and family support, fostering resilience and adaptability. Prepared to utilize extensive medical knowledge and skills in a new role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Support Assistant
Department of Veterans Affairs-Richland, WA
04.2015 - 06.2021
- Front desk receptionist as well as PACT (patient aligned care team) clerk. Duties include greeting patients
- Scheduling appointments
- Ordering supplies
- Answering multi line phones
- Faxing clinical correspondents
- And other duties as assigned
Health Technician
Jonathan M. Wainwright Memorial Veteran's Administration Medical Center-Walla Walla, WA
03.2006 - 09.2013
- Setting up an assisting with procedures in multiple clinics including wound care, dermatology, gastroenterology, and urology.
- Rooming patients for various clinics and taking vital signs.
- Ordering and stocking medical and pharmaceutical supplies.
- Backup for the Medical Services Assistant.
- Photograph and transmit patient photos for dermatological assessment.
- Update patient demographics.
- Maintain and update patient records.
Education
Associate's degree - Arts & Sciences
Columbia Basin College
Skills
- HIPAA
- Scheduling
- Problem-solving
- Medical Records
- Medical Terminology
- Multi-line Phone Systems
- Reliability
- Customer service
- Flexibility
- Medical Office Experience
Certification
Driver's License
Additional Information
- SKILLS & PROFICIENCIES:
- I am proficient in the use of most Microsoft Office programs such as Excel, Outlook, PowerPoint, Vista, Word and others.
Timeline
Medical Support Assistant
Department of Veterans Affairs-Richland, WA
04.2015 - 06.2021
Health Technician
Jonathan M. Wainwright Memorial Veteran's Administration Medical Center-Walla Walla, WA
03.2006 - 09.2013
Associate's degree - Arts & Sciences
Columbia Basin College