Cara Smith
Dayton,OH
Overview
19
19
years of professional experience
Work History
Server/ Trainer
Cheddar's Scratch Kitchen
Centerville, OH
06.2016 - 04.2025
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Coached servers on proper food handling techniques to maintain compliance with health department regulations and uphold food safety standards.
Office Manager
Helping Homebuyers
Dayton, OH
04.2006 - 05.2008
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Diploma -
Beavercreek High School
Beavercreek, OH06.2002
Timeline
Server/ Trainer
Cheddar's Scratch Kitchen
06.2016 - 04.2025
Office Manager
Helping Homebuyers
04.2006 - 05.2008
Diploma -
Beavercreek High School