Caralyn Schneider
Property Management
Chandler,AZ
Summary
To bring almost two decades of experience and effective skills in customer service, property management, sales, and marketing to your company, making a significant contribution to your profitable growth. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Specialist
Sparrow Living
Chandler, AZ
10.2022 - Current
- Major contributor in lease-up and stabilization of community, 82% leased within 6 months of opening -Drove sales through creative marketing events, community outreach, lead nurturing -Appointed to Mentor incoming Sales Specialists -Event Planner-responsible for monthly resident functions and outside sales events -Proficient in problem-solving and de-escalation
Leasing Consultant/Relief Assistant Manager
MG Properties
Tempe, AZ
08.2018 - 10.2022
- Assisted in takeover of property in August 2019 -Completed transition to paperless community -Responsible for leasing, resident retention and marketing of community -Responsible for rent collections, evictions, Statement of Deposit Accounts (SODAS) -Monitored comps and pricing and developed marketing plans to maximize occupancy
Leasing Manager
Avenue 5 Residential
Tempe, AZ
04.2016 - 08.2018
- Managed leasing staff to grow occupancy from 91% to a sustained 95% + level -Responsible for leasing, resident retention and marketing of community -Monitored comps and pricing and developed marketing plans to maximize occupancy -Maintained accurate records and resident files
Assistant Manager
Holland Residential
Scottsdale, AZ
12.2015 - 04.2016
- Responsible for rent collections, evictions, Statement of Deposit Accounts (SODAS) -Achieved successful relationship marketing within the region -Monitored comps and pricing and developed marketing plans to maximize occupancy -Strong skills in customer service and crisis-diffusion
Sales Director
Milestone Properties
Tempe, AZ
06.2014 - 12.2015
- Responsible for leasing and marketing of community -Monitored comps, pricing and developed marketing plans to maximize occupancy -Maintained accurate records and resident files
Assistant Manager/Leasing and Marketing Manager
Towne Properties
West Chester, OH
03.2010 - 06.2014
- Successfully increased occupancy from a 54% level in 2010 to 97-99% occupancy in 2012/2013 -Responsible for rent collections, evictions, accounts receivable -Management of Rent Roll and Statement-of-Deposit Accounts (SODAs) -Proficiency in Yardi property management software and Microsoft Office -Knowledgeable in Fair Housing Laws -Strong skills in customer service and crisis-diffusion -Prioritized activities and multi-tasked efficiently with consistent follow-through -Created and distributed award-winning monthly resident newsletter
Assistant Property Manager
Gold Key Realty
Sharonville, OH
12.2008 - 03.2010
- Responsible for rent collections, evictions, accounts receivable -Achieved successful relationship marketing within the region -Monitored comps and pricing and developed marketing plans to maximize occupancy -Maintained accurate records and resident files -Created and distributed monthly resident newsletter
Education
BA in Fine Arts & Communications -
Columbia College
01.1984
Skills
- Sales Presentations
- Relationship Building
- Sales strategy development
- Complaint resolution
- Sales Training
- Closing Techniques
- Social media selling
- Lead Generation
- CRM proficiency
Certification
National Association of Leasing & Marketing Professionals (NALP) Certification
References
Available Upon Request
Accomplishments
- Winner Sparrow Living Net Lease Contest, March 2024
- Star Performer Nominee, MG Properties, 2022
- Best Community Newsletter, Towne Properties, 2014
References
References available upon request.
Timeline
Sales Specialist
Sparrow Living
10.2022 - Current
Leasing Consultant/Relief Assistant Manager
MG Properties
08.2018 - 10.2022
Leasing Manager
Avenue 5 Residential
04.2016 - 08.2018
Assistant Manager
Holland Residential
12.2015 - 04.2016
Sales Director
Milestone Properties
06.2014 - 12.2015
Assistant Manager/Leasing and Marketing Manager
Towne Properties
03.2010 - 06.2014
Assistant Property Manager
Gold Key Realty
12.2008 - 03.2010
BA in Fine Arts & Communications -
Columbia College
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