Summary
Overview
Work History
Education
Skills
Certification
Coursework
Promotions
Personal Information
Timeline
Generic

Cardarius Ervin

Memphis,U.S.A

Summary

Seasoned Operations Manager and talented leader with 4 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager, Operations (Inbound) Stow and Dock

Amazon (FC)
02.2023 - 08.2023
  • Responsible for storing merchandise in assorted size bins, to be pulled for fulfillment of orders
  • All items are inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages
  • Support, mentor, and motivate my hourly workforce
  • Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Lead large-scope projects with site and regional impact
  • Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals and hourly progress towards these goals
  • Improved quality and eliminate errors, reduced cost per unit by assuring team understands and are executing best practices
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Inventory/Quality Manager

Amazon (FC)
08.2022 - 02.2023
  • Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
  • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
  • Plan for and identify root causes of inventory deviation, via cause-and-effect analysis
  • Support network-wide fulfilment & operations-focused quality initiatives
  • Review and analyse customer complaints and process defect data, followed by development of corresponding action plans to reduce future incidents
  • Drive process improvements and develop team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover
  • Liaise with Area Managers and Operations Managers to support the communication of all policies related to process compliance, drive continuous improvement through removing obstacles, i.e setting area readiness standards
  • Support in interviewing and training fulfilment centre managers and associates, developing talent and hiring the next generation of managers
  • Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements
  • Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviors/processes that could impact on inventory integrity
  • Gain expertise in key fulfilment centre process paths, as well as exception handling.

Manager, Operations (Outbound Dock)

Amazon (FC)
01.2021 - 08.2022
  • Coached, developed, and managed team of 75 direct reports in distribution warehouse environment
  • Communicated policies to my associates and act as primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Created, managed, and supported recognition programs
  • Support all safety programs and OHSA compliance to ensure a safe work environment for all associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with management team to establish and maintain quality control standards
  • Developed performance goals and objectives to achieve customer demand and ensure accuracy and quality
  • Proactively identify and lead process improvement initiatives and Lean tools
  • Reviewed the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.

Education

Bachelor of Science (B.S.) - Business Administration

Mississippi Valley State University
Itta Bena, MS
05.2020

Skills

  • Data processing
  • Risk Analysis
  • Decision-making
  • Strategic Planning
  • Budget management
  • Problem-solving
  • Technical Proficiency
  • Staff Management
  • Communication
  • Time management
  • Organization
  • Interpersonal
  • Adaptability
  • Leadership
  • Process Improvement

Certification

Management and Strategy Institute - Lean Six Sigma Yellow Belt Certified (LSSYB)

Coursework

  • Managerial Accounting
  • Business Law
  • Financial Accounting
  • Business Statistics
  • Management
  • Business Finance
  • Strategic Management
  • Special Topics in Business
  • Human Resource Management

Promotions

  • Amazon.com, L4 Area Manger, 01/2021, 08/2021
  • Amazon.com, L5 Area Manager, 08/2021, Current

Personal Information

Citizenship: U.S.A

Timeline

Manager, Operations (Inbound) Stow and Dock

Amazon (FC)
02.2023 - 08.2023

Inventory/Quality Manager

Amazon (FC)
08.2022 - 02.2023

Manager, Operations (Outbound Dock)

Amazon (FC)
01.2021 - 08.2022

Bachelor of Science (B.S.) - Business Administration

Mississippi Valley State University

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Cardarius Ervin