Carden Mellown
Birmingham
Summary
Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature. Dedicated employee who will succeed in whatever environment I am placed in.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shipping Manager
Ferguson Plumbing Supply
09.2023 - Current
- Responsible for fleet/delivery management as well as team development
- Scheduling regular maintenance on all vehicles/ordering urgent or emergency repairs as needed
- Establishing efficient routes and transportation schedules
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Communicate with sales team to guarantee deliveries are on time and ready to be completed.
- Communicate with vendor representatives to resolve damaged shipments and item shortages.
Dock Lead
Ferguson Plumbing Supply
03.2022 - 09.2023
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Delivery Driver
Ferguson Plumbing Supply
06.2021 - 03.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
Warehouse Associate
Amazon
09.2020 - 01.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Education
Bachelor of Arts - Communications
Huntingdon College
Montgomery, AL05.2020
Skills
- Shipment Processing
- Plant Operations
- Trilogie
- Korber One (High Jump)
- Staff Development and Team Building
- Complaint Management
- Documentation Management
- Team Leadership
Certification
- Certified Forklift Operator
- Certified Bendi Operator
Timeline
Shipping Manager
Ferguson Plumbing Supply
09.2023 - Current
Dock Lead
Ferguson Plumbing Supply
03.2022 - 09.2023
Delivery Driver
Ferguson Plumbing Supply
06.2021 - 03.2022
Warehouse Associate
Amazon
09.2020 - 01.2021
Bachelor of Arts - Communications
Huntingdon College
- Certified Forklift Operator
- Certified Bendi Operator
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