Caren Montoya
GAITHERSBURG,MD
Summary
Proven customer service expert from Kids Play Gallery, adept in maintaining composure in high-pressure situations and ensuring customer satisfaction. Excelled in processing transactions accurately and training new staff, showcasing reliability and a strong focus on customer needs. Demonstrated honesty and a commitment to excellence, enhancing the customer experience.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Kids Play Gallery
11.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma - Language Arts Education
Quince Orchard High School
15800 Quince Orchard Rd, Gaithersburg, MD 2087805.2021
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Customer Focus
- Merchandise Restocking
- Customer Assistance
- Honest and Dependable
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Kids Play Gallery
11.2021 - Current
High School Diploma - Language Arts Education
Quince Orchard High School
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