Carene Wigle
La Vernia
Summary
Accomplished Pharmacy Coordinator performing complex, consultative pharmacy work and discussing with pharmacy staff. Excellence in managing pharmacy programs by promoting and restoring extensive training processes. Collaborates with physicians and multidisciplinary team members to facilitate pharmaceuticals using therapeutic guidelines.
Resourceful Pharmacy Coordinator known for high productivity and efficient task completion. Possess specialized skills in medication therapy management, regulatory compliance, and inventory control. Excel in communication, problem-solving, and teamwork, ensuring seamless pharmacy operations and patient care.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pharmacy Coordinator
Optum
San Antonio
07.2025 - Current
- Call members regarding prescriptions , refills and barriers
- Call members regarding prescription benefit plan for the new year
- Document all call results
- Call provider offices for refills, barriers with prescriptions or Annual wellness check for members
- Call pharmacy to get most recent fills on prescriptions and to request refills for members
- Answer calls from members assisting with questions or transferring to proper departments
- Creating Fax’s and sending to providers
- Assisting members and sending to correct departments for further assistance
Patient Service Representative
Connally Memorial Medical Center
Floresville
09.2020 - Current
- Answer incoming calls from Patients, schedule Doctors appointments, send refill request to providers, assist patients with questions they have for the providers send messages to the providers for the patients, answer incoming calls to the hospital transferring them to the correct departments, assisting patients needs , listening to there concerns to assist them in the best appropriate manner
Customer Service Representative
ATASCOSA HEALTH CENTER
Pleasanton
05.2017 - 06.2020
- Filing medical records, Sending medical records when requested, Answering phones, Scheduling appointments, verifying insurance, checking in patients, taking copays, medication refills, when needed doing the clinic deposit.
Customer Service Advocate
West Telecommunications
San Antonio
11.2012 - 10.2014
- Answer patient questions regarding billing and medications and navigating the healthcare system
- Contact the patients healthcare providers and other divisions of the healthcare system on the patients behalf
- Open new member accounts
- Assist pharmacies with prescription overrides and claim reversals
- Verify active insurance coverage for patients
- Audit insurance coverage for plans
- Process payments
Veterinarian Technician
Assure Vet Animal Hospital
San Antonio
12.2010 - 07.2012
- Receive and check out clients
- Educate and assist clients with wellness plans, preventative care and pet health needs
- Assist doctor with patients
- Venipuncture
- Administer vaccines and medications to hospitalized animals
- Assist with surgeries
- Husbandry of boarding and hospitalized patients
Office Manager/Veterinary Technician
Everhart Animal Hospital
Corpus Christi
03.2003 - 10.2010
- Assist doctor with patients
- Educate and assist clients with wellness plans, preventative care and pet health needs
- Venipuncture
- Administer vaccines and medications to hospitalized animals
- Assist with surgeries
- Husbandry of boarding and hospitalized patients
- Receive and check out clients
- Prepare monthly statements
- Prepare daily deposits
- Track employees hours for payroll
Education
High school or equivalent -
Hemet High School
Hemet, CASkills
- Excel
- Quickbooks
- Microsoft Office
- Medical Records
- Pet Care
- Telecommunication
- Communication skills
- Office experience
- Time management
- Typing
- Insurance Verification
- Medical Scheduling
- Venipuncture
- Medical Office Experience
- Patient Care
- Billing
- Collections
- Payroll
Certification
driver's license
Military Service
Navy Reserves, United States, E-3, 06/97, 09/99
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Pharmacy Coordinator
Optum
07.2025 - Current
Patient Service Representative
Connally Memorial Medical Center
09.2020 - Current
Customer Service Representative
ATASCOSA HEALTH CENTER
05.2017 - 06.2020
Customer Service Advocate
West Telecommunications
11.2012 - 10.2014
Veterinarian Technician
Assure Vet Animal Hospital
12.2010 - 07.2012
Office Manager/Veterinary Technician
Everhart Animal Hospital
03.2003 - 10.2010
High school or equivalent -
Hemet High School