Caressa Linville-Roby
Macomb,MI
Summary
Highly motivated and dedicated Medical Assistant currently pursing BSN at Arizona College of Nursing to enhance my career in healthcare. I have a strong proven history that focuses on patient care, compliance, effective communication and Implementing safety protocols. Also an effective team player and excellent multitasker. With the ability to adapt to fast-paced environments.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Medical Team
Sterling Heights, MI
05.2023 - Current
- Provided compassionate personal care and assistance with daily living activities for diverse client needs.
- Developed individualized care plans in collaboration with clients and their families to enhance quality of life.
- Trained and mentored new home health aides on best practices and compliance with healthcare regulations.
- Implemented safety protocols to ensure a secure environment for clients, reducing risk of accidents or injuries.
- Maintained accurate documentation of patient care activities, ensuring compliance with regulatory standards.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Relationship Banker
Bank of America
Clinton Township, MI
12.2022 - Current
- Assisted clients in identifying financial needs and recommending suitable banking products.
- Developed strong client relationships through regular follow-ups and personalized service.
- Processed loan applications and conducted credit assessments for prospective borrowers.
- Educated customers on digital banking tools, enhancing user experience and engagement.
- Maintained compliance with banking regulations while facilitating transactions and account management.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
Nurse Assistant
Eastside Gynecology and Obstetrics
Roseville, MI
08.2018 - 02.2020
- Assisted healthcare professionals in patient examinations and procedures, ensuring comfort and safety.
- Maintained accurate patient records and updated medical histories for effective care management.
- Educated patients on medication administration, post-operative care, and wellness strategies.
- Collaborated with nursing staff to streamline workflows and enhance patient care delivery.
- Monitored vital signs and reported changes to registered nurses promptly for timely interventions.
- Trained new staff on operational protocols, enhancing team efficiency and service quality.
Patient Care Technician
St. John Macomb Hospital
Warren, MI
04.2017 - 07.2018
- Monitored vital signs and reported changes to nursing staff for timely patient interventions.
- Assisted patients with daily living activities, ensuring comfort and dignity during care.
- Maintained cleanliness and organization of patient areas to promote safety and hygiene standards.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Southfield, MI02.2028
High School Diploma -
Fraser High School
Fraser, MI05.2012
Patient Care Technician Certification -
Dorsey Madison Heights
Madison Heights, MI03.2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Data entry
- Phlebotomy
- Procedure assistance
- CPR
- Laboratory specimen collection
- Professionalism and ethics
- Sterilization techniques
- First aid
- Vital sign monitoring
- Direct patient care
Timeline
Medical Assistant
Medical Team
05.2023 - Current
Relationship Banker
Bank of America
12.2022 - Current
Nurse Assistant
Eastside Gynecology and Obstetrics
08.2018 - 02.2020
Patient Care Technician
St. John Macomb Hospital
04.2017 - 07.2018
Bachelor of Science - Nursing
Arizona College of Nursing
High School Diploma -
Fraser High School
Patient Care Technician Certification -
Dorsey Madison Heights