Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carey Faulkner

Fayetteville,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Manager of Operations

Faulkner Commercial Cleaning LLC
08.2022 - 06.2023
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Improved client satisfaction ratings to 97% by ensuring prompt resolution of issues and concerns.
  • Evaluated over 40 employee's performance regularly, promoting professional growth opportunities through coaching methods.
  • Managed cross-functional teams for successful completion of over 50 projects.
  • Standardized interview processes across all departments to create a consistent and fair candidate evaluation system.

Operations Specialist

U.S. Navy Active Duty/USS Gettysburg
02.2019 - 08.2022
  • Enhanced sailor retention by implementing effective talent management strategies and fostering a positive work environment.
  • Enhanced productivity by directly providing regular training and development opportunities for over 13 junior sailors.
  • Managed a team of 102 security personnel, providing guidance, training, and performance evaluations to ensure a high level of professionalism and diligence.
  • Mentored junior sailors on effective problem-solving techniques, fostering a culture of continuous improvement onboard USS Gettysburg..

Military Training Manager

U.S. Navy Active Duty/Defense Language Institute
01.2016 - 01.2019
  • Developed strategic plans for improved accountability, resulting in over 1,000 foreign military completing language courses on time.
  • Implemented over 50 risk management strategies to mitigate potential issues and maintain compliance with regulations.
  • Collaborated with colleagues to develop interdisciplinary units for a richer learning experience for foreign military students from over 32 different countries.

Operations Specialist

U.S. Navy/Helicopter Maritime Strike Group
01.2015 - 01.2016
  • Supported mission objectives by conducting meticulous research and analysis of open-source and classified materials.
  • Conducted daily briefings for senior leadership on key findings from complex analyses, shaping operational strategies.
  • Improved network efficiency by implementing and managing over 100 system updates and patches.
  • Reduced downtime by 30% with proactive identification and resolution of IT issues.
  • Enhanced network performance by conducting regular system maintenance and troubleshooting connectivity issues.
  • Improved network security for over 100 workstations through implementing firewalls, monitoring access points, and updating antivirus software.

Tactical Data Coordinator

U.S. Navy/USS Curtis Wilbur
09.2011 - 12.2014
  • Improved data accuracy for over 15 naval vessels by implementing stringent quality control measures for data entry and management.
  • Streamlined data collection processes for enhanced efficiency in gathering and organizing information.
  • Enhanced data reporting capabilities with the development of user-friendly dashboards and visualizations.
  • Reduced manual data processing efforts for over 35 sailors by automating repetitive tasks through advanced software implementation.
  • Effectively coordinated with U.S. and foreign military vessels to collect accurate and essential data for mission completion.

Education

High School Diploma -

Lumberton Senior High School
Lumberton, NC
06.2006

Skills

  • Team Leadership
  • Quality Assurance
  • Customer Service
  • Problem Solving
  • Risk Management
  • Data Analysis
  • Network Security
  • Security Analysis
  • SIEM Management
  • Performance Assessment
  • Recruitment and Hiring
  • Safety Awareness

Timeline

Manager of Operations

Faulkner Commercial Cleaning LLC
08.2022 - 06.2023

Operations Specialist

U.S. Navy Active Duty/USS Gettysburg
02.2019 - 08.2022

Military Training Manager

U.S. Navy Active Duty/Defense Language Institute
01.2016 - 01.2019

Operations Specialist

U.S. Navy/Helicopter Maritime Strike Group
01.2015 - 01.2016

Tactical Data Coordinator

U.S. Navy/USS Curtis Wilbur
09.2011 - 12.2014

High School Diploma -

Lumberton Senior High School
Carey Faulkner