Carey Gwaldis
Jacksonville,FL
Summary
Results- driven Store Manager with over 15 years of retail operations and leadership experience, specializing in high-performance team building, guest experience, and community engagement. Proven track record of scaling revenue, developing high-potential talent, and embodying a culture of wellness and mindfulness. Eager to leverage extensive operational expertise to drive strategic growth and elevate community connections at Lululemon. Have provided the guest experience and training with greet, understand, excite, suggest and thank to teams of over 30 employees at high volume, big box locations. Extremely involvded in Jacksonville’s fashion and workout communities with extensive background with in-store and community work events.
Overview
22
22
years of professional experience
Work History
Store Manager
DXL, Destination XL
08.2018 - Current
- Directed daily store operations, ensuring consistent customer experience and compliance with DXL service standards.
- Trained associates on product knowledge, selling techniques, and operational procedures to strengthen team performance.
- Coordinated scheduling, labor coverage, and task priorities to support smooth sales floor execution.
- Monitored inventory accuracy, replenishment, and merchandise presentation across sales floor and stockroom.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Store Manager
BCBG Max Azria
St. Augustine, FL
03.2013 - 04.2018
- Communicating with District Manager what price point and merchandise are successful to individual store
- Weekly conference call with District Manager and Human Resources
- Strong emphasis on improving CRM's resulting in long term clients
- Built extensive customer base styling to individual needs
- Merchandised store focusing on customer shopping patterns
- Maintaining company set visual directive of store sales floor
- Daily, weekly, monthly and annually sales reports
- Recruitment, hiring, training, scheduling and staff issues for staff of ten
- Weekly training for managers and associates regarding current product knowledge and selling techniques to achieve company set sales goals
- Continuously scheduled hours based on payroll matrix
- Daily communication with employees regarding sales goals
- Delegating daily store operations
- Maintaining overall appearance of store within corporate budget
- Complete corporate directed monthly markdowns
- Participated in community fashion shows/charity events to enhance store's profitably
- Create a lead by example atmosphere resulting in extremely low employee turnover
- Increased sales by 5% resulting in only store within district not to show a deficit by year end
Assistant Manager
BeBe
St. Augustine , FL
01.2008 - 03.2013
- Assisted Store Manager with daily operational tasks
- Oversaw loss prevention
- Maintained floor set directives
- Exceeded sales quotas on monthly basis
Cashier
Mariotti's Dry Cleaners
St. Augustine
07.2004 - 06.2007
- Greet customers when entering or leaving establishment
- Resolve customer complaints, guide them and provide relevant information
- Handle cash, credit card and check transactions
Education
Bachelor of Science - Business Administration And Management
University of Florida
Gainesville, FL06.2010
High School Diploma - undefined
Pedro Menedez
St. Augustine , FL2006
Skills
- Capitalizing on growth opportunities
- Implement promotional and marketing strategies
- Effectively adhere to company policy
- Articulate communicator with impeccable organizational and analytical skills
- Ability to build rapport with company executives, personnel and customers
- Scheduling and dispatching jobs to drivers
- Tracking incoming flights and using logical skills to dispatch drivers accordingly
- Answering all incoming calls in reference to reservations, complaints and concerns, missed flights and any daily tasks
Timeline
Store Manager
DXL, Destination XL
08.2018 - Current
Store Manager
BCBG Max Azria
03.2013 - 04.2018
Assistant Manager
BeBe
01.2008 - 03.2013
Cashier
Mariotti's Dry Cleaners
07.2004 - 06.2007
High School Diploma - undefined
Pedro Menedez
Bachelor of Science - Business Administration And Management
University of Florida