Carey Miles
Castle Rock,CO
Summary
Detail-oriented professional with strong customer service skills and technical proficiency. Experienced in managing vehicle estimates, customer interactions, and accounting tasks, ensuring seamless operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Front End Estimator/CSR
Ideal Carstar Autobody - Littleton
Littleton
03.2024 - Current
- Write initial estimate for all vehicle drops through CCC1
- Write all estimates for walk ins & curb estimates
- Write all estimates for Tesla/Rivian warranty work
- Handled all reworks that came back
- Delivered vehicles and went over repair with customer
- Walk arounds with customers when they dropped their vehicles for repairs - went over damages, repair process and what to expect through out repairs
- Update customers daily on vehicle status and called if there was a delay in repairs
- Collect money from insurances on repair orders
- Posted and deposited all checks
- Updated ARMS daily and EPC(Tesla) every other day
- Answered phone calls - scheduled customers, spoke to insurances & customers, etc.
- Greeted customer and checked them in
- Collected authorization from customer if they wanted to do additional repairs while vehicle was in the shop
Accounting
Ideal Carstar Autobody -Littleton
Littleton
11.2018 - 03.2024
- Reconciled 50+ statements and paid them (Littleton and Northglenn locations)
- Reconciled the American Express statement (Littleton and Northglenn locations)
- Onboarded and input all employees (Littleton, Arvada and Northglenn)
- Paid utilities
- Reconciled the 'batch' report (Littleton)
- Posted and deposited all checks & EFTS (Littleton)
- Deposited cash to the bank (Littleton)
- Closed all files for end of month (Littleton)
- Assisted owner with year end tasks (Littleton, Arvada and Northglenn)
Education
High School Diploma -
Highlands Ranch High School
Highlands RanchSkills
- CCC1
- EPC
- Quickbooks
- Microsoft Office
- Team work
- Communication
- Customer Service
- Organization
- Understanding
- Adaptability
Timeline
Front End Estimator/CSR
Ideal Carstar Autobody - Littleton
03.2024 - Current
Accounting
Ideal Carstar Autobody -Littleton
11.2018 - 03.2024
High School Diploma -
Highlands Ranch High School