Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Marneta LeBrun

West Lafayette,IN

Summary

Dynamic Collision Estimator with proven expertise at Prime Body and Paint, excelling in insurance claims processing and team leadership. Adept at utilizing CCC1 for precise estimates while fostering strong client relationships through effective communication. Recognized for training junior estimators and maintaining meticulous records, ensuring seamless operations and customer satisfaction.

Overview

21
21
years of professional experience

Work History

Collision Estimator

Prime Body and Paint
Lafayette, IN
10.2023 - Current
  • Communicated repair plans with clients and insurance companies effectively.
  • Conducted thorough inspections of vehicles for hidden damages and issues.
  • Maintained accurate records of estimates, repairs, and customer interactions.
  • Trained junior estimators on best practices in collision assessment procedures.
  • Documented findings in a written report with photos to be used for insurance claims.
  • Assisted customers in understanding their insurance coverage options.
  • Communicated effectively with customers both verbally and in writing.

Auto Body Estimator

Gerber Collision
Lafayette, IN
12.2021 - 10.2023
  • Communicated with insurance adjusters regarding claims and coverage details.
  • Prepared detailed repair orders and documentation for customer approval.
  • Collaborated with technicians to ensure accurate parts ordering and repairs.
  • Utilized industry-standard estimating software to create precise estimates.
  • Maintained current knowledge of industry trends and repair techniques regularly.
  • Worked collaboratively with shop management team members to ensure that all estimates met internal standards and expectations.
  • Liaised with suppliers to obtain pricing information on parts needed for specific jobs prior to providing an estimate.

Receptionist/Administrative Assistant

Denny's Body Shop
Lafayette, IN
05.2009 - 12.2021
  • Greeted customers warmly and directed them to appropriate services.
  • Managed incoming phone calls and scheduled appointments efficiently.
  • Maintained organized filing system for customer records and service documents.
  • Processed payments and handled cash transactions accurately.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Health Assistant

Tippecanoe School Corporation
Lafayette, USA
08.2008 - 05.2009
  • Tested and recorded blood glucose levels.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Maintained a clean, healthy and safe environment.
  • Provided a comforting and soothing environment.
  • Monitored expiration of medical supplies and medications.
  • Maintained all shot records and medication records.
  • Administered Controlled medications as prescribed by doctors.

Staffing Supervisor

Help At Home
Lafayette, USA
04.2004 - 07.2008
  • Conducted exit interviews and verified that employment termination paperwork was completed.
  • Hired employees and initiated the new hire paperwork process.
  • Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
  • Organized new employee orientation schedules for all new hires.
  • Tracked key dates and deadlines and maintained specific personnel lists.
  • Coordinated meetings, developed meeting content and presented all human resources law updates.
  • Promptly corresponded with all applicants and coordinated and conducted interviews.
  • Made all employee/client schedules.
  • Performed all home visits/client satisfaction surveys.
  • Trained all employees in CPR.
  • Performed monthly billing for all clients.

Education

High School Diploma -

Terre Haute South Vigo High School
Terre Haute, IN
01.1991

Skills

  • Self-motivated
  • Strong verbal communication
  • Extremely organized
  • Team leadership
  • Microsoft Office
  • CCC1
  • Insurance claims processing
  • Estimation software
  • Parts sourcing
  • Team collaboration
  • Problem solving
  • Photographic evidence

References

  • Kim Baugh, (812) 208-9370
  • Starla Hollingsworth, (217) 712-0333
  • Heather Solomon, (765) 448-6029

References

References available upon request.

Timeline

Collision Estimator

Prime Body and Paint
10.2023 - Current

Auto Body Estimator

Gerber Collision
12.2021 - 10.2023

Receptionist/Administrative Assistant

Denny's Body Shop
05.2009 - 12.2021

Health Assistant

Tippecanoe School Corporation
08.2008 - 05.2009

Staffing Supervisor

Help At Home
04.2004 - 07.2008

High School Diploma -

Terre Haute South Vigo High School

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