Cari Cummings
Service Advisor
Lawrence,KS
Summary
Committed professional with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
Work History
Service Advisor
Briggs Subaru
01.2022 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Purchasing Clerk
Allen Press Inc.
11.2018 - 08.2021
- Arranged rapid office equipment repair and maintenance with vendors.
- Offered departmental administrative support.
- Created detailed expense reports and requests for capital expenditures.
- Purchasing, Receiving Inventory control.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
- Kept meticulous records of all orders in computer system using Monarch.
- Implemented policies to reduce cost and eliminate waste.
- Managed large product inventories and placed orders when product levels were running low.
Home Health Care Provider
Keep Living At Home LLC
09.2017 - 11.2018
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Followed nutritional plans to prepare optimal meals, including grocery shopping and medication refills.
- Assisted patients with handling daily chores and errands by transporting to appointments.
Doctor's Assistant
Dr Lenahan & Associates
02.2015 - 09.2017
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Updated employee files with new details such as changes in address or salary levels.
Lab Technician
Lawrence Memorial Hospital
12.2013 - 11.2015
- Oversaw items in inventory and reordered before supplies diminished.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Maintained accuracy, completeness and security for medical records and health information.
Phlebotomy Supervisor
CSL Behring
08.2010 - 12.2013
- Managed effective schedules to cover all department needs.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Domestic Engineer
Maid To Order Service
01.1997 - 07.2010
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Analyzed project commitments, cost flow and expenditures to support monitoring and reporting.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
Skills
- Data Entry
- Conflict management
- Computer literacy
- Detail oriented
- Excellent People skills
- Maintaining accurate files
- Quality assurance
- Pricing research
- Multitasking and Organization
- Client Rapport-Building
- Document Retrieval
- Travel Administration
- Order Status Updates
- Office Supplies and Inventory
- Purchase Order Fulfillment
- Departmental Support
Timeline
Service Advisor
Briggs Subaru
01.2022 - Current
Purchasing Clerk
Allen Press Inc.
11.2018 - 08.2021
Home Health Care Provider
Keep Living At Home LLC
09.2017 - 11.2018
Doctor's Assistant
Dr Lenahan & Associates
02.2015 - 09.2017
Lab Technician
Lawrence Memorial Hospital
12.2013 - 11.2015
Phlebotomy Supervisor
CSL Behring
08.2010 - 12.2013
Domestic Engineer
Maid To Order Service
01.1997 - 07.2010
Reference's
Danny Dolar - Service Manager. 815-388-6271
Sarah Love - Purchasing/Accounting. 785-218-6267
Darcie Ziesenis - Facilities Coordinator. 785-550-4957
Caitlyn Cargill - City Planning Co. 815-403-0745
Kathie King - Nurse Practitioner. 785-766-1376
Reference's
Danny Dolar - Service Manager. 815-388-6271
Sarah Love - Purchasing/Accounting. 785-218-6267
Darcie Ziesenis - Facilities Coordinator. 785-550-4957
Caitlyn Cargill - City Planning Co. 815-403-0745
Kathie King - Nurse Practitioner. 785-766-1376
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