Cari Fields
Yonkers
Summary
Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
H&M Hennes & Mauritz
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Retail Sales Associate
Marshalls
12.2022 - 06.2023
- Experience in fitting rooms, home decor, men's clothing, and women clothing departments
- Offered advice to customers about their purchasing needs
- Organized store merchandise racks and displays to promote and maintain visually appealing environments to boost sales, especially during holiday seasons
- Circulated assigned areas of the sales floor to identify customer service opportunities and coordinate display maintenance
- Provided aid in departments other than my assigned department to maintain an overall clean store
- Displayed new shipments of merchandise
- Assisted team members with recovery of the store, and price checks
- Provided customer service to an average of 25 customers per shift
- Located specific items for customers
Park Recreation Organizer
Dyckman Youth Enterprise
07.2021 - 03.2022
- Responsible for setting up the park for basketball games
- Ensured cleanliness of the park before the beginning of events and after they commenced
- Conducted sales of merchandise and handing back the correct change in an demanding environment
- Sorted and manage sport uniforms for sales and distributions
- Interacted with guests to answer their inquiries
- Coordinated with parents and coworkers to meet team needs involving equipment
- Responsible for greeting guests and guiding them to appropriate seating areas
- Worked closely with supervisor to ensure adequate staff coverage
Education
High School Diploma -
Discovery High School
Bronx, NY06.2022
Hunter College
New York, NY06.2026
Skills
- Interpersonal Skills
- Time Management
- Critical Thinker
- Organization Skills
- Customer service
- Problem-solving
- Emotional Intelligence
- Team Player
- Adaptable
- Conflict Resolver
Timeline
Retail Sales Associate
H&M Hennes & Mauritz
06.2023 - Current
Retail Sales Associate
Marshalls
12.2022 - 06.2023
Park Recreation Organizer
Dyckman Youth Enterprise
07.2021 - 03.2022
Hunter College
High School Diploma -
Discovery High School
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