Cari Lootens

Marion,IN

Summary

Highly dependable, experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Organized Office Manager with noted experience in administrative management. Skilled in organizational and communication abilities, committed to continual improvement and excellence. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Works effectively with cross-functional teams in ensuring operational and service excellence. Offering these skills and strong work ethic.

Overview

years of professional experience

Work History

Office Manager

Crothall Healthcare Inc.

03.2017 - Current

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
Managed hiring process from job posting to onboarding, ensuring top talent acquisition for key positions.
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.

Front Office Assistant

Midwest Cabinet Solutions

03.2015 - 03.2017

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.

Education

Associate of Applied Science - Architectural Engineering

ITT Technical Institute

Fort Wayne, IN

Skills

Customer Service
Office Management
Organizational Skills
Office Administration
Customer Relations

Administrative Support
Payroll Processing
Relationship Building
Human Resources

Hobbies

Traveling

Decorating

Bicycling

Newly found- Birding/Ornithology

Timeline