Cari Shove
Omaha,NE
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Millard Family Chiropractic & Wellness
Omaha, NE
03.2024 - Current
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Provided support to other departments within the organization as needed.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Answered customer inquiries regarding billings, payments, account status.
- Maintained accurate records of collections, adjustments and denials in the system.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Investigated incorrect billings and processed refunds as necessary.
- Worked closely with patients to discuss payment arrangements when needed.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Resolved discrepancies between customers' remittances and invoices received.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Executed account updates and noted account information in company data systems.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Maintained accounting ledgers by verifying and posting account transactions.
- Answered customer questions to maintain high satisfaction levels.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Submitted claims to insurance companies.
- Checked claims coding for accuracy with ICD-10 standards.
- Monitored past due accounts and pursued collections on outstanding invoices.
Accounts Payable Clerk
AGI Hi Roller
Sioux Falls, SD
05.2023 - 02.2024
- Ensured proper authorization for all purchases made by the organization.
- Reviewed employee expense reports for compliance with company policy guidelines.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Maintained accounts payable files and records in an organized manner.
- Processed invoices and payments in accordance with company policies and procedures.
- Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
- Prepared checks for payment of vendor invoices on a timely basis.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Took advantage of discount opportunities by paying vendors within payment terms.
Accounts Receivable Assistant
NCI
Sioux Falls , SD
02.2022 - 04.2023
- Generated reports detailing outstanding customer balances and aging information.
- Assisted with month-end closing activities such as preparing journal entries and account reconciliations.
- Posted cash receipts daily into the general ledger system and prepared bank deposits accordingly.
- Prepared monthly statements for customers and sent out reminder notices.
- Monitored delinquent accounts and escalated collections activity when necessary.
- Maintained Accounts Receivable records in accounting software.
- Processed invoices, payments and credits for customers.
- Performed credit checks on potential new customers, including reviewing financial statements, trade references and other pertinent documents.
- Reconciled accounts receivable ledger to ensure accuracy of balances.
- Provided customer service by responding to inquiries from clients related to their accounts.
- Resolved billing disputes with customers in a timely manner.
- Processed and mailed customer invoices or e-mailed electronic statements and posted customer payments and submitted bank deposits when received.
- Entered finalized cash receipts and updated accounts receivable ledger to resolve variances.
- Performed office duties and administrative tasks to facilitate accounts receivable departmental functions.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Maintained detailed records of all accounts receivable transactions.
- Prepared aging reports to identify past due accounts.
- Applied cash receipts and performed daily bank deposits.
- Received and recorded cash, checks and transfers.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Checked postings and documents for correctness, accuracy and proper coding.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Property Technician
Lincoln County School District
Canton, SD
02.2020 - 02.2022
- Kept up-to-date knowledge of applicable laws regarding health and safety regulations in residential buildings.
- Managed inventory of supplies needed for daily operations.
- Prepared detailed reports summarizing inspection results for each property visited.
- Updated documentation for recordkeeping and customer use.
Accounting Assistant
Journey Group
Sioux Falls, SD
05.2017 - 02.2022
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Reconciled bank accounts on a regular basis.
- Assisted in the preparation of monthly financial statements and reports.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Answered questions from customers regarding their billing or payment status.
- Prepared daily cash flow statements for management review.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Reconciled expenses and financial records.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Handled daily cash transactions and maintained petty cash fund.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Assisted with tax preparation and filing, including sales tax and income tax returns.
- Maintained accurate financial records and documentation in compliance with company policies.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Reconciled or entered report discrepancies found in financial records.
- Performed bookkeeping and accounting consulting services.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Received and recorded cash, checks and transfers.
Education
High School Diploma -
East High School
Sioux City, IA05-1994
Some College (No Degree) -
University of South Dakota
Vermillion, SDSkills
- Contract Preparation
- Claims Processing
- Invoice Processing
- Fiscal reporting
- Payment posting
- Accounts receivable expertise
- Customer Engagement
- Collections
- Insurance Verification
- Billing dispute resolution
- HIPAA Compliance
- Account Reconciliation
- Mail Sorting
- Customer Service
- Customer Account Management
- Accounting Support
- Administrative Support
- General accounting
- Bank Statement Reconciliation
- Account Posting
- 10-Key Data Entry
- Teamwork and Collaboration
- Payment Collection
- Office Equipment Operation
- Active Listening
- Team Collaboration
Timeline
Billing Specialist
Millard Family Chiropractic & Wellness
03.2024 - Current
Accounts Payable Clerk
AGI Hi Roller
05.2023 - 02.2024
Accounts Receivable Assistant
NCI
02.2022 - 04.2023
Property Technician
Lincoln County School District
02.2020 - 02.2022
Accounting Assistant
Journey Group
05.2017 - 02.2022
High School Diploma -
East High School
Some College (No Degree) -
University of South Dakota