Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

CARIELA BELGRAVE

25623 Northpark Spruce Dr Porter,Tx

Summary

Dedicated and dynamic professional committed to embodying brand values and fostering positive relationships with colleagues and customers through proactive engagement. Thrives on delivering impactful results that propel the organization towards sustained growth and success.

Overview

19
19
years of professional experience

Work History

Training Advocate- Specialist AQP Instructor Evaluator- IAHIT

United Airlines
02.2023 - Current
  • Liaison between upper leadership and the instructor team
  • Build relationships and lead through engagement to aid the operation
  • Create solutions for classroom and curriculum logistics during irregular operations
  • Support trainees through various administrative needs
  • Use resources at my disposal to manage any challenges and conflict that may arise
  • Collaborate within our advocate team on new processes and procedures
  • Brand ambassador of the company’s shared purpose and values
  • Make social contributions to continually foster a pleasant work environment

Specialist AQP Inflight Instructor Evaluator-IAHIT

United Airlines
06.2022 - 01.2023
  • Delivered AQP curricula training to incumbent Flight Attendants and trainees
  • Ensured compliance with FAA regulations, company policies and standards
  • Stepped into various roles that require leadership through daily tasks
  • Assisted with development and audits of lesson plans for initial and recurrent training

AQP Instructor/Evaluator (CoBus IAHIT)

United Airlines
02.2019 - 06.2022
  • Evaluated student performance and compliance of delivered content
  • Maintained calibration and qualifications for the instructor and flight attendant role
  • Assisted with creating and training domestic and international service curriculum
  • Delivered instruction on company standard operating policies and procedures

Flight Attendant

United Airlines
07.2006 - 06.2022
  • Qualified safety professional with the ability to manage passenger and crew safety
  • Provided excellent quality customer service ensuring comfort and satisfaction onboard
  • Promoted excellence as a brand ambassador
  • Coordinated with several teams to ensure timely departures and compliance
  • Assisted with navigation,training and technical support of company resources

Front Desk Agent

Double Tree by Hilton
06.2017 - 06.2020
  • Provided a warm welcome to guests as they arrive
  • Ensured efficient check-in process and provided access for comfort needed during their stay
  • Maintained company policy and front desk operational tasks
  • Assisted with co-worker training and orientation

Flight Attendant Briefing Center (CoBus IADSW)

United Airlines
04.2016 - 01.2019
  • Liaised between the company and flight attendants to foster efficient communication
  • Conducted planeside visits to ensure service protocols and standards are being met
  • Provided administrative support and in the moment training of new products and initiatives
  • Assisted with navigation, training and technical support of company resources

Education

Bachelor of Science - Social Work

Oakwood University
Huntsville, AL
05.2003

Skills

  • Experienced with Microsoft Office applications

Hobbies and Interests

As a member of uIMPACT and Beacon, I have enjoyed the opportunity to foster community and awareness at these events., Participated in United sponsored events such as Wings for Autism and Fantasy Flight.

Timeline

Training Advocate- Specialist AQP Instructor Evaluator- IAHIT

United Airlines
02.2023 - Current

Specialist AQP Inflight Instructor Evaluator-IAHIT

United Airlines
06.2022 - 01.2023

AQP Instructor/Evaluator (CoBus IAHIT)

United Airlines
02.2019 - 06.2022

Front Desk Agent

Double Tree by Hilton
06.2017 - 06.2020

Flight Attendant Briefing Center (CoBus IADSW)

United Airlines
04.2016 - 01.2019

Flight Attendant

United Airlines
07.2006 - 06.2022

Bachelor of Science - Social Work

Oakwood University

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