Carilla Bonner
Magnolia,TX
Summary
Dynamic healthcare professional with a proven track record at Wellmed Medical Group, excelling in operational efficiency management and collaborative team leadership. Recognized for enhancing productivity through strategic planning and effective coaching, while ensuring compliance with regulatory frameworks. Committed to fostering a culture of excellence and driving results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Supervisor Clinic Operations
Wellmed Medical Group
10.2019 - Current
- Supervised daily operations, ensuring adherence to quality and compliance standards.
- Mentored team members, fostering professional growth and enhancing overall performance.
- Collaborated with cross-functional teams to optimize resource allocation and workflow management.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Clinic Office Manager
Shepherd Urgent Care Center
04.2017 - 10.2019
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality service delivery.
- Managed scheduling for medical staff, optimizing appointment availability and resource allocation.
- Developed and maintained office policies to enhance operational efficiency and compliance with regulations.
- Trained and mentored administrative staff, fostering a collaborative and productive work environment.
- Analyzed workflow processes, identifying areas for improvement to streamline clinic operations effectively.
- Led budget management initiatives, ensuring financial accountability while enhancing service offerings.
Education
Bachelor of Arts - Psychology
University of Houston
Houston, TXMaster of Arts - Counseling Psychology
Capella University
Houston, TXSkills
- Coaching and guidance
- Results-driven
- Collaborative team management
- Customer engagement
- Collaborative strategic planning
- Workforce development
- Operational efficiency management
- Software proficiency
- Regulatory framework development
Timeline
Supervisor Clinic Operations
Wellmed Medical Group
10.2019 - Current
Clinic Office Manager
Shepherd Urgent Care Center
04.2017 - 10.2019
Bachelor of Arts - Psychology
University of Houston
Master of Arts - Counseling Psychology
Capella University