Carin Billingsley
Calumet City,USA
Summary
Results-driven Property & Field Claims Adjuster with extensive experience handling residential and commercial property losses from investigation through resolution. Expertise in policy interpretation, Xactimate estimating, catastrophe response, and complex claim negotiation. Proven ability to manage high-volume caseloads, mitigate risk, and deliver clear, empathetic communication while protecting company and policyholder interests.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Claims Adjuster II
Ryze Claims Solutions
03.2024 - 10.2025
- Investigated residential and commercial property claims including wind, hail, fire, water, and CAT losses.
- Conducted on-site inspections, damage documentation, and prepared accurate Xactimate estimates.
- Interpreted policy coverage and negotiated fair settlements within authority.
- Collaborated with contractors, restoration vendors, and legal partners.
- Maintained consistent communication to ensure customer satisfaction.
Property Field Adjuster
Alacrity Solutions
05.2020 - 11.2023
- Managed full-cycle residential property claims from FNOL through closure.
- Conducted interviews with insureds, witnesses, and contractors.
- Reviewed estimates, coordinated emergency services, and identified fraud indicators.
- Prepared documentation supporting litigation and dispute resolution.
Daily Claims / CAT Desk Adjuster
ICAT Boulder Claims
08.2019 - 10.2019
- Handled high-volume desk claims while ensuring regulatory compliance.
- Reviewed contractor estimates and communicated coverage decisions clearly.
General Laborer
A.P. Construction and Concrete
02.2019 - 08.2019
- Assisted with framing, concrete work, and job-site safety compliance.
Catastrophe Field Property Adjuster
State Farm
08.2018 - 12.2018
- Investigated catastrophe-related homeowner claims and prepared estimates using Xactimate.
- Conducted roof and structural inspections and issued payments within authority.
Senior Assistant Manager
Discount Tires
07.2008 - 01.2018
- Led sales, service, and safety training while supporting daily operations.
Education
Associate of Arts - Electronic Engineering & Technology
East West University
Electrical Engineering
Northern Illinois University
Skills
- Property & Casualty Claims Handling
- Coverage & Liability Analysis
- Xactimate / XACT Contents
- CAT & High-Volume Claims
- Settlement Negotiation
- Fraud Detection & Risk Mitigation
- Policyholder Communication
- Regulatory Compliance
- Contractor Coordination
Certification
- Texas Adjuster – All Lines
- State Farm Fire Certified
- USAA Certified
- Rope & Harness Certified
Timeline
Field Claims Adjuster II
Ryze Claims Solutions
03.2024 - 10.2025
Property Field Adjuster
Alacrity Solutions
05.2020 - 11.2023
Daily Claims / CAT Desk Adjuster
ICAT Boulder Claims
08.2019 - 10.2019
General Laborer
A.P. Construction and Concrete
02.2019 - 08.2019
Catastrophe Field Property Adjuster
State Farm
08.2018 - 12.2018
Senior Assistant Manager
Discount Tires
07.2008 - 01.2018
Electrical Engineering
Northern Illinois University
Associate of Arts - Electronic Engineering & Technology
East West University