Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carina Conley-Garcia

Las Vegas,NV

Summary

Adaptable professional with 7 years of experience and a proven knowledge of logistics, production planning, and safety management. Aiming to leverage my skills to successfully fill the Operations Manager position at OnTrac.

Overview

7
7
years of professional experience

Work History

Operations Supervisor

Fanatics
04.2025 - Current
  • Improved warehouse pick rate from 117 to 140 picks per hour in 90 days by breaking tasks into high-density zones first—securing picker efficiency—then allocating smaller, priority and standard orders to maintain momentum and ensure high-priority fulfillment.
  • Mastered and became the first to consistently fill a departmental hourly headcount planner workbook—built with formulas to flag staffing gaps or idle pick time—and coached peers on effectively using it to improve plan execution.
  • Directly supervise up to 200 employees with up to 15 leads in the fulfillment center.
  • Analyze large amounts of data to develop and execute a course of action on a daily basis.
  • Assist Ops/Sr. Mgmt with development and implementation of policies and procedures.
  • Perform required administrative tasks; prepare required reports and correspondence.

Operations Manager

Ontrac
08.2023 - 04.2025
  • Ensure safety and operational compliance amongst business partners.
  • Monitor pick up routes and ensure pick up windows are being met.
  • Use Salesforce to address incoming driver complaints.
  • Monitor business partner KPIs – Enhanced business partner performance by conducting weekly meetings and providing regular feedback, coaching, and encouragement.
  • Created a DPMO tracker to tackle opportunities – DPMO of 2369 decreased to 1260 in span of 90 days.
  • Developed a detailed daily and weekly performance recap for business partners to review and address opportunities.
  • Implemented project management tools to facilitate better organization and tracking of tasks. – Planner App within Microsoft 365 system tracks all managers and subordinates tasks to ensure everything is completed.
  • Facility Communication – Created a video presentation of information that is broadcasted throughout the facility – this includes facility projections, milestones, safety topics, and DEI focused themes; included manager snapshots to encourage employee engagement with leadership.
  • Assumed full managerial responsibilities for the Preload sort in the absence of a manager, providing guidance to the on-shift sort manager, and implementing practices to ensure consistent achievement of KPIs while fostering a positive team culture overseeing a team of 65 employees, and more than 100 during our peak season.

Sort Manager II

OnTrac
12.2020 - 08.2023
  • Oversee a team of 70 associates, including 5 leads and 1 yard driver.
  • Plan work schedules and assign duties to maintain adequate staff for effective performance of inbound/outbound activities and response to fluctuating workloads.
  • Collaborate with workers and managers to solve work-related problems.
  • Evaluate employee performance and prepare performance reviews.
  • Conduct daily staff meetings to relay general information or to address specific topics, such as safety.
  • Assess training needs of staff and arrange for or provide appropriate instruction. – Hosted virtual trainings and Q&A meetings company-wide to drive the transition into a virtual scheduling system.
  • Employee Recognition – Designed and implemented a recognition program where employees earned 'TrueBucks' for exceeding KPIs or demonstrating exceptional performance, allowing them to redeem company currency for promotional items or giftograms.
  • Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
  • Coordinate equipment including trailers, tractors, and congears.
  • Reduce or eliminate costs whenever possible – Eliminated gaylord purchasing by implementing practices to reduce waste. Quarter 1 2022 cost savings surpassed $20,000.

Transportation Area Manager

Amazon
12.2018 - 12.2020
  • Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Created new reporting process that improved interdepartmental communications.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.
  • Serve as contact persons for all workers within assigned territories.
  • Offer feedback, guidance, and mentorship on best practices.

Fulfillment Associate

Amazon
05.2018 - 12.2018
  • Consistently met and exceeded standards and rates in the Vendor Returns Department.
  • Developed a process to minimize queue times for batches of product ready to be sorted.

Education

High School Diploma -

Bonanza High School
Las Vegas, NV
06.2012

Skills

  • Logistics Management
  • Process Improvement
  • Project Management
  • Cost Reduction
  • Hiring
  • Scheduling
  • Performance Management
  • Team Building
  • Conflict Resolution
  • Spanish Speaking
  • Microsoft 365

Timeline

Operations Supervisor

Fanatics
04.2025 - Current

Operations Manager

Ontrac
08.2023 - 04.2025

Sort Manager II

OnTrac
12.2020 - 08.2023

Transportation Area Manager

Amazon
12.2018 - 12.2020

Fulfillment Associate

Amazon
05.2018 - 12.2018

High School Diploma -

Bonanza High School

Similar Profiles

CREATE PROFILE