CARINA JOHANSEN
Tukwila,WA
Summary
INTRODUCTION Hello, I am a fun and interesting Woman. I have worked in the food service and customer service business for over 15 years. I am a quick learner and like to take on new challenges. I Would love it, if your company would consider me for the open position that I am interested in. thank you. Experienced dining room lead with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Merrill Gardens
Seattle, wa
03.2013 - Current
- Food preparation and take food orders from the residents at Merrill Gardens.
- Also general stocking, cleaning and customer service.
- Food handlers and alcohol server permits.
- Phone, 206 926 9738.
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
crew member
Arby's restaurant
Seattle, Wa
01.2012 - 02.2013
- Food preparation, cashiering and customer service.
- Phone.
- 206 264 7918.
check in Agent
Intercruise Shoreside
Miami, Florida
05.2012 - 09.2012
- Check in agent, check documents required for boarding.
- Cruise companies include Disney,Royal Caribean and Norwegian at the Seattle cruise ship piers.
- Phone 206 793 8517.
server
Teapot Vegetarian House
Redmond, Wa
12.2006 - 09.2011
- Food preparation, customer service for the Teapot restaurants and dealing with outside vendors.
- Location is on the Microsoft Redmond Campus in the Cafeteria.
- Phone.
- 425 623 7606.
Shift Manager
McDonald’s
Redmond, WA
1992 - 2006
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Education
Renton Vocational College
1991
1989
Skills
- 10 key, word processing and typing 45 words per min and
- Cashiering experience
- 10 key
- Cantonese
- Cashiering
- Customer
- Service
- Customer service
- General office
- Word
- OFFICE SKILLS
- Phone
- Typing
- Word processing
- Table setting arrangements
References
REFERENCES
Rita Naidu, Friend for over 25 years.
phone 206 290 1929
Linda Chaw, sister inlaw, boss, for over 13 years
phone 425 623 7606
Ed McMahon, friend for over 8 years
phone 206 431 4482
Kristi Skrip, Friend for over 7 years
phone 509 432 4758
Interests
I love hiking, camping, traveling and being active.
Languages
I am fluent in Cantonese Chinese.
Certification
Food handler permit
alcohol server permit
Timeline
Server
Merrill Gardens
03.2013 - Current
check in Agent
Intercruise Shoreside
05.2012 - 09.2012
crew member
Arby's restaurant
01.2012 - 02.2013
server
Teapot Vegetarian House
12.2006 - 09.2011
Shift Manager
McDonald’s
1992 - 2006
Renton Vocational College