Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Carisman Ortiz

Store Manager
Wilmington,Delaware

Summary

Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and punctual ,works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience

Work History

Merchandiser

PepsiCo
Wilmington, DE
08.2022 - 04.2023
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Built product displays and placed appropriate signage for merchandise.
  • Communicated and coordinated planogram execution with store management.
  • Cleaned and organized display cases, shelves and aisles.
  • Established and maintained proper high-traffic displays, resulting in increased sales.

Seniors Security Specialist

Target Distribution Center
Swedesboro, NJ
06.2020 - 07.2022
  • Ran routine security checks, suggesting improvements as necessary.
  • Communicated security policies to staff members and performed security training.
  • Responded to incidents of workplace violence and unruly behavior on company property.
  • Supervised network activity and security camera footage to locate potential threats.
  • Performed audits and inspections of facility to locate potential threats.
  • Performed security clearance processing for company employees.
  • Gathered data from daily logs and incident reports to locate security weaknesses.
  • Assisted law enforcement with facility investigations and critical event responses.
  • Developed crisis response and evacuation strategies for use during emergencies.
  • Scheduled routine maintenance and updates on security programs, cameras and other devices.
  • Designed and implemented plans to secure computer files against breach, destruction or accidental modification.

Store Manager

Family Dollar
Wilmington, DE
12.2017 - 05.2020
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Education

High School Diploma -

Elvira M Colon
Santa Isabel PR
05.2020

Early Childhood Education

Latin American Community Center
Wilmington DE
08.2010

Skills

  • Sales Techniques
  • Problem Solving
  • Team Collaboration
  • Clear Communication
  • Sales and Marketing Support
  • New Display Creation
  • Adaptability and Flexibility
  • Independent Decision Making
  • Fluent in Spanish
  • Visual Displays
  • In-Store Support

Languages

Spanish
Native/ Bilingual
English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Merchandiser

PepsiCo
08.2022 - 04.2023

Seniors Security Specialist

Target Distribution Center
06.2020 - 07.2022

Store Manager

Family Dollar
12.2017 - 05.2020

High School Diploma -

Elvira M Colon

Early Childhood Education

Latin American Community Center

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Carisman Ortiz Store Manager