Carissa Bernard
Covington
Summary
Expanded Functions Dental Assistant (EFDA) offering excellent clinical and customer relations skills gained through 6 years of experience within high-volume dental practices. Display warm, friendly demeanor and gentle touch during all dental procedures, earning consistent praise from patients and employers. Efficient and precise in chairside dental assisting.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Whitefoord Health Center
11.2023 - Current
- Assisted with various procedures, including general, endo, and oral surgery, by performing general chair-side duties.
- Kept track of dental supply inventories by inspecting stock to determine inventory levels and placing and expediting supply orders.
- Sterilized rooms and prepared instruments and equipment for Number procedures every day.
- Used eClinicalWorks to keep track of patient information and medical history.
- Checked that dental equipment was working properly by performing preventive maintenance, troubleshooting malfunctions, and requesting repairs.
- Assisted the dentist by performing four-handed dentistry and other chair-side duties successfully.
- Use my expert knowledge of digital radiology to take digital X-rays.
- Thoroughly gathered and recorded medical and dental histories and vital signs of patients
- Schedule appointments and follow up with phone calls.
- Get patients ready for the doctor (take x-rays, keep track of any health changes)
- Expertly filed patients' charts and processed billing and payments
- Enter information into a computer.
- Properly organized instrument trays prior to dental procedures and surgeries.
- Scheduled new and existing customers' appointments, taking into account provider availability and scheduling loads.
- Performed front-office duties using data entry skills in the context of a medical database.
- Documented patient medical information, case histories, and insurance information to ensure smooth appointments and payment processing.
- Monitored patient comfort and safety during dental procedures.
Dental Assistant
Coast Dental
08.2021 - 04.2023
- Specialized in filing patient records and processing billing and payments.
- Taught patients about dental hygiene, pre-operative instructions, and post-operative care.
- Took dental images while adhering to strict patient safety guidelines, which included warnings about risks during pregnancy, and the use of lead aprons.
- Assisted dentists in restoring teeth by applying permanent and temporary fillings and crowns.
- Assisted dentists by handing them the proper instruments during procedures.
- Assisted with various procedures, including general, endo, and oral surgery, by performing general chair-side duties.
- Organized dental instruments and equipment in a staging tray for procedures.
- Sterilized instruments and implemented procedures to comply with health and safety regulations.
- Set up dental instruments, materials, and equipment in the operating room.
- Coordinated the dentist's appointment schedules.
- Expertly filed patients' charts and processed billing and payments
- Created bitewing, panoramic, and periapical radiological images to help the dentist identify cavities, decay, and problem areas that needed to be addressed.
- Teach patients about proper hygiene.
- Scheduled new and existing customers' appointments, taking into account provider availability and scheduling loads.
- Greeted patients and prepared them for dental exams.
Clerk Cashier
QuikTrip
03.2016 - 07.2020
- Assisted customers in managing large purchases by collecting items from shelves and storage locations.
- Answered questions and orders for call-in customers.
- Helped customers by answering their questions and completing their requests.
- Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
- Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
- Used a POS system to scan, weigh, and price items while maintaining a high level of productivity to keep lines moving.
- Maintained customer satisfaction by promptly and professionally handling product returns.
- Educated customers about promotions to increase sales.
Dental Assistant/ Receptionist
Signature Family Dentistry
05.2018 - 01.2020
- Successfully scheduled patient appointments and placed reminder calls to provide an exceptional customer experience.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Took down patients' medical histories, documented current symptoms, and retrieved records from previous visits for dentists to review.
- Taught patients about dental hygiene, pre-operative instructions, and post-operative care.
- Assisted dentists in restoring teeth by applying permanent and temporary fillings and crowns.
- Assisted dentists by handing them the proper instruments during procedures.
- Assisted with various procedures, including general, endo, and oral surgery, by performing general chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
Certificate - Dental Assisting
Altierus Career College
Norcross, GA01-2018
High School - undefined
Eastside High School
Covington, GA01-2012
Skills
- Multitasking
- Customer service
- Patient confidentiality
- Patient schedule management
- Taking X-rays
- Exam room setups
- Sterilization techniques
- Disinfecting rooms and equipment
- Four-handed procedures
- Chairside assisting
- Payment processing
- Dentrix proficiency
- Strong writing and verbal skills
- Restorative procedures
- Data entry
- Insurance billing
- Credit and collections
- Creative problem solving
Certification
- Certified Dental Assistant (EFDA)
- Radiology
- HIPPA
Timeline
Dental Receptionist
Whitefoord Health Center
11.2023 - Current
Dental Assistant
Coast Dental
08.2021 - 04.2023
Dental Assistant/ Receptionist
Signature Family Dentistry
05.2018 - 01.2020
Clerk Cashier
QuikTrip
03.2016 - 07.2020
High School - undefined
Eastside High School
Certificate - Dental Assisting
Altierus Career College