Greg Cattafesta
Cattafesta Family & Cosmetic Dentistry
Harrisonburg,VA
5
years of professional experience
Detail-oriented dental receptionist with strong appointment scheduling and phone etiquette skills. Known for effectively managing patient inquiries and maintaining organized records to enhance clinic efficiency.
Work History
Dental Receptionist
5 Months- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verification and billing processes for seamless patient experiences.
- Assisted patients with inquiries, providing accurate information on services and procedures.
- Maintained organized patient records using electronic health record (EHR) systems for improved accessibility.
Lifeguard
4 Years 2 Months- Responded promptly to emergencies, providing first aid and CPR as needed.
- Responded promptly to emergencies, providing first aid and CPR.
- Educated patrons on water safety rules and pool guidelines.
- Assisted in maintaining cleanliness and organization of pool facilities.
Education
Bachelor of Science - Communications
- Relevant Coursework: SCOM 449 Communication Training: Assigned a client, developed a streamlined training program for current and future employees. SCOM 244 Sports Reporting: Wrote multiple sport stories across different topics, interviewed volleyball player and a head Coach at EMU Volleyball game. KIN 242 Intro to Sports Communications: Created a project focused on the history of all the stadiums at JMU. Granted access and in charge of collecting photos on the football field and gathering facts for the project.
- Phi Gamma Nu Member, Business Fraternity. co-ed professional business organization (Epsilon Iota chapter) that helps students build leadership, networking, and career skills through workshops, mock interviews, and community service
Skills
Dental terminology
Appointment scheduling
Multitasking
Excellent multitasking capability
Phone and email etiquette
Punctual and reliable
Incoming call reception
Payment processing
Insurance verification
Strong communicator
Effective problem-solver
Leadership qualities
Patience and empathy
Team collaboration
Timeline
Dental Receptionist
Cattafesta Family & Cosmetic Dentistry
11.2024 - 04.2025Read More
Lifeguard
Loudoun County Parks and Recreation
06.2020 - 08.2024Read More
James Madison University
Bachelor of Science from Communications
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