Carissa Cavan
Jacksonville,FL
Summary
Enthusiastic professional experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
9
9
years of professional experience
Work History
Server
Cruiser's Grill
Jacksonville Beach, Florida
05.2019 - Current
- Filled condiments and napkin containers during slack periods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Sales Associate
Lucky Brand Jeans
Jacksonville, FL
11.2015 - 07.2021
- Assessed customer needs to provide assistance and information on product features.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Recommended, selected and located merchandise based on customer desires.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Sales Associate
Dillard's
Jacksonville, FL
07.2017 - 04.2019
- Assessed customer needs to provide assistance and information on product features.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended, selected and located merchandise based on customer desires.
- Answered store and merchandise questions and led customers to wanted items.
- Worked with fellow sales team members to achieve group targets.
- Greeted customers to determine wants or needs.
- Developed trusting relationships with customers by making personal connections.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Associate Degree in Nursing - Nursing
Keiser University
Jacksonville, FL02-2017
Cosmetology - Cosmetology
Gordon Phillips
Norristown, PA05-1997
Skills
- Positive guest interactions
- Strong work ethic
- Effective customer upselling
- Task prioritization
- Multitasking and organization
- Memory retention
Timeline
Server
Cruiser's Grill
05.2019 - Current
Sales Associate
Dillard's
07.2017 - 04.2019
Sales Associate
Lucky Brand Jeans
11.2015 - 07.2021
Associate Degree in Nursing - Nursing
Keiser University
Cosmetology - Cosmetology
Gordon Phillips