CARISSA CERVELLO
Henderson,NV
Summary
Adaptable professional with a proven ability to quickly learn and effectively apply new knowledge. Demonstrates a strong capacity for adjusting to changing environments, ensuring seamless transitions and operational efficiency. Committed to continuous learning and leveraging skills to contribute positively in dynamic settings.
Overview
10
10
years of professional experience
Work History
General Manager
Distill A Local Bar
Henderson, NV
09.2023 - 02.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Built and maintained loyal, long-term customer relationships.
General Manager
Wahoos
Henderson, NV
03.2022 - 09.2023
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Built and maintained loyal, long-term customer relationships.
Lead VIP Hostess
SBE Hyde
Las Vegas, NV
02.2021 - 09.2024
- Promoted Venue and Events (Seasonal)
- Assigned patrons to suitable tables based on the size of the reservation.
- Greeted guests upon arrival and ensured their satisfaction with the overall experience.
- Kept up-to-date records of reservations, bookings, cancellations, and no-shows.
Supervisor
Spanish Trail Country Club
Las Vegas, NV
09.2021 - 03.2023
- Optimized workflows through effective problem resolution.
- Generated weekly schedules aligning with business needs.
- Completed weekly supply orders and managed monthly inventory.
- Implemented company policies effectively.
Lead Bartender
Canyon Gate Country Club
Las Vegas, NV
05.2015 - 03.2020
- Maintained bar inventory, ordered supplies and restocked items as necessary.
- Maximized team performance by training new employees on proper food handling, guest expectations, and restaurant protocols.
- Effectively multitasked within fast-paced environment.
Skills
- Customer service
- Staff training and development
- Proficient in Handling Multiple Responsibilities
- Computer literacy and POS systems
Timeline
General Manager
Distill A Local Bar
09.2023 - 02.2025
General Manager
Wahoos
03.2022 - 09.2023
Supervisor
Spanish Trail Country Club
09.2021 - 03.2023
Lead VIP Hostess
SBE Hyde
02.2021 - 09.2024
Lead Bartender
Canyon Gate Country Club
05.2015 - 03.2020