Carissa Cox
S. Coffeyville ,OK
Summary
Dynamic leader with proven expertise in team management and customer engagement, honed at Ruby Tuesday. Excelled in inventory control, enhancing staff performance, and fostering customer loyalty. Achieved significant improvements in service quality and operational efficiency through effective staff mentoring and passion for customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Restaurant Manager
Ruby Tuesday
- Enhanced staff performance with coaching and mentoring, building upon skills.
- Established a welcoming atmosphere to encourage repeat visits.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Customer Service Representative
National Association for Medical and Dental
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
Deli Manager
King Food Savers
11.2024 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
Education
High School Diploma - High School
Springstead High School
Spring Hill, FL05.2012
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Food service background
- Customer loyalty
- Adaptable
- Supervisory skills
- Performance improvement
- Conflict resolution techniques
Timeline
Deli Manager
King Food Savers
11.2024 - Current
Restaurant Manager
Ruby Tuesday
Customer Service Representative
National Association for Medical and Dental
High School Diploma - High School
Springstead High School
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