Carissa Edwards
Oak Point,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
11.2021 - Current
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Managed insurance billing and claims processing, streamlining reimbursement process for patients and pharmacy.
- Resolved third-party billing, computer system and customer service issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated directly with doctors offices via telephone, fax and email.
Partner
Tournaments Of North Texas
09.2008 - 01.2024
- Monitored budget and utilized operational resources.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Skilled at working independently and collaboratively in a team environment.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Education
Bachelor of Science - Pre-PA
Texas Woman's University
Denton, TX12.2025
Bachelor of General Studies - Business
Texas Woman's University
Denton, TX12.2013
Skills
- Certified Pharmacy Technician (CPhT)
- CPR Certified
- Immunizer
- Pharmacist support
- Medication Dispensing
- Staff Leadership
- HIPAA Regulations
- Insurance processing
- Customer Service
- Data Entry
- Medication Therapy Management
Certification
- PTCB Certified Pharmacy Technician
- CPR Certified
Timeline
Senior Certified Pharmacy Technician
Walgreens
11.2021 - Current
Partner
Tournaments Of North Texas
09.2008 - 01.2024
Bachelor of Science - Pre-PA
Texas Woman's University
Bachelor of General Studies - Business
Texas Woman's University
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