Carissa Hipolito
Houston
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
YMCA Youth Development Counselor
Ymca Of Greater Houston
Kingwood
09.2025 - Current
- Facilitated engaging activities for youth to promote personal development.
- Guided participants in building social skills through group interactions.
- Developed and implemented age-appropriate programs for diverse groups.
- Collaborated with staff to ensure a safe and supportive environment.
- Monitored participant behavior and provided positive reinforcement strategies.
- Assisted in organizing community events to foster youth engagement.
- Taught basic life skills such as budgeting, job searching and communication techniques.
Cashier
CVS Healthcare
Humble
12.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Babysitter
Care.com
Houston
10.2023 - Current
- Caring for one to three children at a time
- Meal prepping
- Running errands such as grocery shopping, carpooling to swim lessons or after school activities
- Making sure all routines are followed
- Care for all children in a safe and timely manner that suits their needs as well as their parents
- Making sure all areas are clean (kitchen, play areas etc..)
- Discuss any feedback with parents
Head cashier
Raising Caines
Humble
10.2021 - 09.2022
- Provide carry out customer service, including taking customer orders, preparing food made to order, selling products and maintain the dining area.
- Open and close depending on shift.
- Take customer orders and coordinate with kitchen staff to ensure order completeness and quality.
- Clean the dining room, service counter, and condiment stations.
- Poses a positive attitude, ability to work in a team and a strong work ethic.
- Handle payments (cash and credit cards).
- Address customer concern and complaints in a diplomatic manner. Working to resolve quickly and to the customer's satisfaction.
Education
High School -
Atascocita High School
08.2025
Lonestar community college -
Lonestar community college
08.2025
Skills
- Oral and written communication
- Quick learner
- Multitasking ability
- Problem-solving mindset
- Dependable
- Professional demeanor
- Attention to detail
- Empathy
- Customer focus
- Strong work ethic
- Customer assistance
- Patience
- Time management
- Conflict resolution
- Group facilitation
- Youth program development
- Customer service
- Activity planning
- Basic financial literacy
- Team collaboration
- Empathy development
Timeline
YMCA Youth Development Counselor
Ymca Of Greater Houston
09.2025 - Current
Cashier
CVS Healthcare
12.2024 - Current
Babysitter
Care.com
10.2023 - Current
Head cashier
Raising Caines
10.2021 - 09.2022
High School -
Atascocita High School
Lonestar community college -
Lonestar community college