Carissa Hyland
Mt. Pleasant,SC
Summary
Energetic and driven leader with 8+ years of experience in merchant/sales roles with strengths in market research and sales experience with a commitment to increasing sales for maximized company revenue. Knowledgeable about current trends, solutions-oriented problem solving and nurturing client relations. Known for excellent adaptability and great creativity and resourcefulness.
Overview
7
7
years of professional experience
Work History
Manager-Enterprise Account Development
Snappy
05.2021 - Current
- Identified new business opportunities through cold calling, networking, marketing and prospecting leads.
- Built a high-performing team through recruitment, onboarding, and continued development.
- Developed understanding of platform to react to customer objections, competitive questions and other FAQs.
- Increased team productivity by implementing streamlined processes and effective communication/messaging strategies.
- Achieved team goals by developing and executing strategic plans and performance metrics.
Account Executive
Chantelle Lingerie
09.2019 - 01.2021
- Strengthened customer relationships with proactive and collaborative approach
- Recommended products to clients, highlighted benefits and redirected objections to secure more than $4 Million in omni channel sales.
- Prepared forecasts and mapped resources to find most valuable opportunities.
- Generated reports detailing sales trends and store performances.
- Communicated with vendors regarding inventory needs to maximize sellin and sellout
Assistant Buyer
Coach
01.2018 - 09.2019
- Analyzed sales data and competitor research to efficiently order merchandise according to sales trends.
- Maintained key stock levels and wrote or expedited purchase orders for replenishment.
- Generated reports detailing sales trends and store performances.
- Recommended metrics for product availability, costs and delivery to advance business objectives.
Merchandising Assistant
Saks Fifth Avenue OFF 5TH
01.2017 - 01.2018
- Produced weekly, monthly, quarterly and yearly sales reports for management.
- Built, edited and maintained assortment sheets.
- Communicated with vendors to resolve issues.
- Established strong vendor relationships to maintain and support business.
- Supplied daily support to buyer and assistant buyer.
- Tracked and recapped key item performance.
Education
Bachelors Of Science - Fashion Merchandising
West Virginia University
Morgantown, WV05.2016
Skills
- Strategy Development and Implementation
- Research and Analysis
- Relationship building and management
- Proficient in Microsoft Excel
- Proficient in Retail Math
- Written and verbal communication
- Organization and Time Management
- Training and Development
- Lead Generation
- Strategic selling
- Account management
- Business Development
Timeline
Manager-Enterprise Account Development
Snappy
05.2021 - Current
Account Executive
Chantelle Lingerie
09.2019 - 01.2021
Assistant Buyer
Coach
01.2018 - 09.2019
Merchandising Assistant
Saks Fifth Avenue OFF 5TH
01.2017 - 01.2018
Bachelors Of Science - Fashion Merchandising
West Virginia University
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