Dynamic, with strong communication and leadership abilities, adept at thriving in fast-paced environments. Core competencies include strategic planning, problem-solving, and team development. Committed to fostering positive work cultures while achieving company goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Nike
Virginia Beach, VA
11.2024 - 02.2025
Answered store and merchandise questions and led customers to wanted items.
Attended weekly team meetings to review performance goals and objectives.
Ticketed, arranged and displayed merchandise to promote sales.
Organized stockroom shelves according to size, color or style.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Adapted sales strategies based on customer interactions and feedback to improve results.
Greeted customers to determine wants or needs.
Sales Associate
Tilly's Clothing Store
Virginia Beach, VA
06.2023 - 08.2024
Handled customer complaints in a professional manner.
Assisted customers with product selection, sizing and styling.
Handled returns and exchanges according to company policies.
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Answered customer inquiries regarding product features, pricing, and availability.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Hostess & Food Runner
Waterman's Surfside Grille
Virginia Beach, VA
09.2023 - 02.2024
Accurately recorded customer information into reservation system.
Greeted guests warmly upon arrival, seating them promptly.
Answered telephone to provide dining information and take reservations.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Ensured compliance with health and safety regulations at all times.
Assisted in preparing the restaurant for opening and closing shifts.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Assisted in preparing dishes for service by garnishing and checking presentation.
Maintained knowledge of menu items and daily specials to answer customer inquiries.
Assisting server staff with delivering food to customers