Carissa Lauria
Holbrook,NY
Summary
Results-driven professional with experience in property leasing, marketing coordination, and operations management. Proven ability to support leasing and sales goals through market research, community outreach, promotional initiatives, and data-driven reporting. Adept at engaging customers, building long-term relationships, and aligning marketing strategies with business objectives. Recognized for strong communication skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Heatherwood Communities
Moriches, NY
03.2024 - Current
- Conduct engaging property tours while promoting community features, apartment benefits, and neighborhood amenities
- Support leasing and occupancy goals through professional prospect follow-up and sales-focused communication
- Assist with marketing efforts by conducting market research and competitive shopping
- Participate in planning and supporting resident engagement events to strengthen community branding
- Prepare and execute lease agreements with accuracy and compliance
- Manage move-in logistics and resident communication across multiple community locations
Assistant General Manager
Flight Adventure Park
Ronkonkoma, NY
10.2016 - 03.2024
- Supported marketing initiatives by creating reports, tracking promotional performance, and analyzing customer data
- Assisted in developing local marketing partnerships with businesses, schools, and community organizations
- Helped plan and execute marketing campaigns, events, and outreach initiatives to drive attendance and revenue
- Managed social and community-facing communication to support brand awareness and customer loyalty
- Oversaw daily operations, staff scheduling, inventory management, and customer experience
- Led hiring, onboarding, and training while supervising cross-functional teams
Education
Bachelor of Science - Marketing
St. Joseph’s College
Long Island05.2021
Skills
- Executed marketing coordination and delivered promotional support
- Assisted with community outreach efforts to increase brand visibility
- Helped organize events to strengthen community ties
- Assisted in coordinating leasing and sales activities to support team goals
- Provided administrative support for efficient operations in leasing and sales
- Facilitated market data collection to enhance product development initiatives
- Executed competitive analysis to uncover industry trends
- Directed customer relationship management initiatives to elevate client satisfaction
- Facilitated document, spreadsheet, and presentation creation utilizing Microsoft Word, Excel, and PowerPoint
- Streamlined administrative functions and produced detailed reports
Accomplishments
- Heatherwood Circle of Excellence Award
Timeline
Leasing Consultant
Heatherwood Communities
03.2024 - Current
Assistant General Manager
Flight Adventure Park
10.2016 - 03.2024
Bachelor of Science - Marketing
St. Joseph’s College