Carissa Metz

• Sampled and evaluated incoming materials and outgoing products by completing measurements, visual inspections, and other established tests to establish quality and safety compliance.
• Collaborated with production staff to improve processes, reduce defects and optimize quality.
• Adhered to safety and clean area procedures to comply with agency and regulatory mandates.

• Accepted and completed in-person and online orders for photographs and photo merchandise.
• Provided high level of assistance to customers regarding special photo projects.
• Mentored junior technicians in maintenance, repair and reporting duties.
• Maintained lab printers and processing equipment
• Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
• Commissioned third-party vendors and technicians to augment on-site technical support assets.

• Loaded and positioned raw materials in loading and feeding mechanisms.
• Interpreted blueprints to follow correct sequence of bends and identify and set up proper tools to produce quality parts.
• Programmed CNC brake press to satisfy angular and dimensional specifications.
• Measured parts for accuracy using calipers, gauges, fixtures, and protractors.
• Made adjustments to machine operations and components to meet customer demand and maintain provided tolerances.

• Studied daily work instruction, sketches, drawings, blueprints and manuals to determine dimensions and tolerances accurately.
• Manually set up machinery, lathes and grinders and loaded raw materials using overhead cranes.
• Calibrated machines to maintain required productivity levels and adherence to quality standards.
• Closely monitored equipment to detect and report malfunctions, tool wear and prevent accidents.
• Used calipers, micrometers, indicators, gauges, fixtures and comparators to measure part accuracy.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

• Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
• Counted, measured and compounded medications following standard procedures.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.