Carissa Garcia
Rancho Cucamonga
Summary
Dynamic bartender with a proven track record at Longhorn Steakhouse, excelling in customer service and multitasking. Recognized for developing loyal clientele and enhancing guest experiences through effective upselling. Highly reliable team leader, adept at maintaining a clean bar environment while managing cash transactions accurately during high-volume events.
Overview
14
14
years of professional experience
Work History
Bartender
Longhorn Steakhouse
02.2020 - Current
- Learned and adhered to safety protocols for food and beverage handling.
- Assisted in preparing and serving a variety of beverages.
- Maintained cleanliness and organization of the bar area consistently.
- Engaged with customers to provide excellent service and foster relationships.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Server
Claim Jumper Restaurant
03.2011 - 02.2020
- Provided exceptional customer service while taking drink orders and delivering beverages promptly.
- Collaborated with kitchen staff to ensure timely beverage service during peak hours.
- Demonstrated knowledge of menu offerings, effectively upselling specialty drinks to enhance guest experience.
- Assisted in inventory management by tracking stock levels and reporting shortages proactively.
- Handled cash transactions accurately, processing payments efficiently and maintaining balanced till at shift end.
- Developed strong relationships with regular patrons, fostering a welcoming environment to encourage repeat visits.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
Education
Chaffey College
Rancho Cucamonga, CASkills
- Strong multitasking
- Customer service
- Highly reliable
- Team leader
Timeline
Bartender
Longhorn Steakhouse
02.2020 - Current
Bar Server
Claim Jumper Restaurant
03.2011 - 02.2020
Chaffey College
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