Summary
Overview
Work History
Education
Skills
Timeline
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Carissa Sanders

Aubrey,Tx

Summary

I am a dedicated customer service professional with over four years of experience in planning and addressing challenges. I have demonstrated an ability to optimize resources for scalable operations and enhance profitability. With a highly organized and systematic approach, I excel in relationship-building and exhibit strong leadership skills.

Overview

11
11
years of professional experience

Work History

Bail Bond Agent

You Walk Bail Bonds
12.2019 - Current
  • Provided technical assistance and troubleshooting for customers
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Scanned documentation and entered information into database
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Communicated regularly with clients via phone calls or emails regarding their case status

Retail Sales Associate

GNC Live Well
12.2018 - 12.2019
  • Completed setup, breakdown, and product preparation for promotional displays and in-store demonstrations
  • Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction

Retail Sales Associate

Gohlke Pools
04.2014 - 12.2018
  • Mixed, used and properly stored chemical cleaners to minimize risk injury or illness
  • Sold various products by explaining unique features and educating customers on proper application
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Bachelor of Science - Kinesiology

University of North Texas
Denton, TX
05-2019

Skills

  • Positive engagement approach
  • Flexible
  • Organizational skills
  • Reliable and trustworthy
  • Effective Communication
  • Task prioritization
  • Problem Solving
  • Conflict resolution
  • Technical support
  • Call center operations experience

Timeline

Bail Bond Agent

You Walk Bail Bonds
12.2019 - Current

Retail Sales Associate

GNC Live Well
12.2018 - 12.2019

Retail Sales Associate

Gohlke Pools
04.2014 - 12.2018

Bachelor of Science - Kinesiology

University of North Texas

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Carissa Sanders