Carissa Yacovone, CPT MA
Sewell
Summary
Compassionate and detail-oriented Medical Assistant with extensive experience at Arthritis, Rheumatic and Bone Disease Associates. Skilled in phlebotomy and clinical documentation, I excel in patient care and communication, building trust and ensuring compliance with HIPAA regulations. Proven ability to enhance patient flow and maintain a sterile environment for optimal care delivery.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Arthritis, Rheumatic and Bone Disease Associates
12.2023 - Current
- Greet patients, take vitals and document medications in the EMR chart.
- Prepare patient charts
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Phlebotomist
ABO Plasma
07.2023 - 12.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
Host and Food Runner
Otts Tavern
01.2021 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Respiratory Therapy
Rowan College of South Jersey
Deptford, NJCertificate - Phlebotomy
Marconi Medical
Sewell, NJ06.2022
High School Diploma - Respiratory Therapy
Washington Township HighSchool
Sewell, NJ06.2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Reliable team player
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Compassionate caregiver
- Patient flow management
- Sterilization techniques
- Medical office administration
- Complex Problem-solving
Timeline
Medical Assistant
Arthritis, Rheumatic and Bone Disease Associates
12.2023 - Current
Phlebotomist
ABO Plasma
07.2023 - 12.2023
Host and Food Runner
Otts Tavern
01.2021 - 07.2023
Respiratory Therapy
Rowan College of South Jersey
Certificate - Phlebotomy
Marconi Medical
High School Diploma - Respiratory Therapy
Washington Township HighSchool
Similar Profiles
Jumeynah FirdausJumeynah Firdaus
Medical Assistant at Center for Arthritis and Rheumatic Diseases (DFW)Medical Assistant at Center for Arthritis and Rheumatic Diseases (DFW)
Jessica JakabJessica Jakab
Medical Assistant at The Center For Bone And Joint DiseaseMedical Assistant at The Center For Bone And Joint Disease
RAJ KUMARRAJ KUMAR
Laboratory Technologist at National Institute Of Blood Disease & Bone Marrow TransplantationLaboratory Technologist at National Institute Of Blood Disease & Bone Marrow Transplantation
Shannon HoodShannon Hood
Art Teacher at Voorhees School DistrictArt Teacher at Voorhees School District
Alexa CataldiAlexa Cataldi
Assistant Director of Catering and Special Events at Gourmet Dining, Compass GroupAssistant Director of Catering and Special Events at Gourmet Dining, Compass Group