Carl Miller
Walmart
North Versailles,PA
2
years of professional experience
Work History
Service Writer
2 Years- Assisted customers in identifying service needs and provided accurate information on repair options.
- Coordinated service appointments, managing schedules to optimize technician availability and customer satisfaction.
- Maintained detailed records of customer interactions and service history, ensuring data accuracy for future reference.
- Developed strong relationships with customers, resulting in increased trust and repeat business opportunities.
- Collaborated with technicians to ensure timely completion of repairs and adherence to quality standards.
Skills
Schedule coordination
Sales transactions
Order preparation
Customer service
Customer service expertise
Record preparation
Automotive industry experience
Invoice verification
Strong organization
Communicating with clients
Appointment scheduling
Product and service sales
Coordinating schedules
Warranty administration
Schedules coordination
Maintaining status reports
Customer needs assessments
Work order processing
Teamwork and collaboration
Customer relations
Product knowledge
Relationship building
Complaint investigation
Timeline
Service Writer
Walmart
10.2024 - CurrentRead More