Carl Peterson
Luekens Village Foods
BEMIDJI,MN
29
years of professional experience
Dedicated grocery management professional skilled in customer service, problem resolution, and employee training. Committed to enhancing operational efficiency and driving customer satisfaction.
I have been with this company for 29 years, with much growth in all of the departments. I have personally spent time in each department over the years, obtaining a general idea of what takes place in each. The operations department and now grocery department have been my main departments.
Work History
Assistant Grocery Manager
10 Months- Assisted in managing daily operations, ensuring efficient inventory control and product availability.
- Collaborated with team members to optimize store layout for improved customer experience and sales.
- Came alongside fellow employees in regards to product knowledge, customer interactions, and helping then put product on the floor.
- Assisted in ordering product for the store when needed on a weekly basis.
- Monitored stock levels and coordinated with suppliers to ensure timely replenishment of products.
- Orchestrated performance-oriented environment by closely supporting team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
Grocery Stocker
1 Year 2 Months- Stocked shelves efficiently to maintain optimal product availability and organization.
- Assisted in inventory management by tracking stock levels and replenishing items as needed.
- Ensured cleanliness and safety standards were met throughout the grocery aisles.
- Collaborated with team members to implement effective merchandising strategies for promotions.
Front End Operations Manager
6 Years 3 Months- Oversaw daily front-end operations, ensuring optimal customer experience and service efficiency.
- Led staff training programs to enhance product knowledge and improve customer engagement strategies.
- Mentored junior staff, fostering a collaborative team environment and enhancing service quality.
- Resolved customer complaints in a professional manner, fostering positive relationships between customers and the company.
- Proactively identified potential issues within the department, taking swift action to address problems before they escalated.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
Cashier/Bagger
20 Years 10 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Managed cash drawer accuracy, reducing discrepancies through attention to detail.
Education
High School Diploma
- Relevant Coursework: Money Management through job related experience
Skills
Problem resolution
Customer support
Health and safety
Employee training
Task delegation
Stock replenishment
Store maintenance
Customer service and assistance
Display planning
Coordination of inventory
Complaint handling
Workflow planning
Product display oversight
Store opening
Ordering of products
Teamwork
Teamwork and collaboration
Attention to detail
Time management
Reliability
Multitasking Abilities
Operations management
Timeline
Assistant Grocery Manager
Luekens Village Foods
11.2025 - CurrentRead More
Grocery Stocker
Luekens Village Foods
09.2024 - 11.2025Read More
Front End Operations Manager
Luekens Village Foods
06.2018 - 09.2024Read More
Cashier/Bagger
Luekens Village Foods
08.1997 - 06.2018Read More
Bemidji Area High School
High School Diploma
Read More